Shift Supervisor with Progression

3 weeks ago


Hamilton, United Kingdom Starbucks Coffee Full time

This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles.

**Summary of Key Responsibilities**

Responsibilities and essential job functions include but are not limited to the following behaviors:
**Achieving Results**
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
- Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
- Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
- Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
- Utilizes operational tools to achieve operational excellence during the shift.

**Helping Others Succeed**
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
- Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
- Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.

**Living Our Mission & Values**
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.

**Experience & Qualifications**:

- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security - Experience in a position that required constant interacting with and fulfilling the requests of customers
- Comply with, coach and model Starbucks dress code
- Experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

**Salary**: £10.90 per hour

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking
- Store discounts

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Hamilton, ML3 6AD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Management: 2 years (required)



  • Hamilton, United Kingdom Starbucks Full time

    **Who we are** At OCO, we are a passionate team of hospitality specialists committed to delivering the very best and we go the extra mile to exceed the expectations of our customers. We are a key franchise partner for Starbucks and have ambitious plans to grow our business. We strive to create a warm and welcoming environment where our customers can feel...


  • Hamilton, United Kingdom Roadchef Full time

    Roadchef Shift Team SupervisorDo you have what it takes to lead a team and drive business growth? We are looking for a highly motivated and experienced Shift Team Supervisor to join our team at Roadchef's Hamilton Motorway Service Area. As a key member of our management team, you will be responsible for leading your team to deliver exceptional customer...


  • Hamilton, United Kingdom Greggs Full time

    **Location**: City/Town, Shop Name/Street **Pay**: £10.37 per hour, paid weekly **Contract type**: Permanent /Temp until X **About you**: For this X hour a week position, we need you to be available between Xam and Xpm Monday to Saturday, and Xam to Xpm on Sundays. Early & late shifts and weekend working will be on a rota basis. You’ll fit right into...


  • Hamilton, United Kingdom Starbucks Full time

    **Who we are** At OCO, we are a passionate team of hospitality specialists committed to delivering the very best and we go the extra mile to exceed the expectations of our customers. We are a key franchise partner for Starbucks and have ambitious plans to grow our business. We strive to create a warm and welcoming environment where our customers can feel...


  • Hamilton, United Kingdom Starbucks Coffee Full time

    This position contributes to Starbucks success by assisting the store manager in executing store operations during nightshifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles. **Summary of Key...

  • Site Supervisor

    2 weeks ago


    Hamilton, United Kingdom Clarkson Owens Recruitment Limited Full time

    Site Supervisor Our client an established Build Contractor have an opening for a Freelance Site Manager to join the business on the 3rd of October. Project: Large Scale Demolition Project Location: South Lanarkshire Duration: 24 Months+ **Job Types**: Full-time, Freelance **Salary**: £18.00-£21.00 per hour Schedule: - 10 hour shift Ability to...

  • Supervisor

    7 months ago


    Hamilton, United Kingdom CJ Lang & Son Limited Full time

    C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family-owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution...

  • Retail Supervisor

    7 months ago


    Hamilton, United Kingdom Asda Express Full time

    **Role**:Retail Supervisor **Location**:Hamilton, ML3 6JW **Hours**:Full-Time Hours Available / Temporary **Hourly Rate**:Up to£11.15 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for a dedicated Retail Supervisor who can lead, inspire and motivate a team to join our welcoming Petrol Forecourt! Our Retail Team...

  • Shop Supervisor

    7 months ago


    Hamilton, United Kingdom Synthire Limited Full time

    **Shop Supervisor** **About Us**: Synthire is a dedicated recruitment consultancy firm specialising in connecting talented individuals with the right opportunities. We are currently partnering with a prestigious retail store, ZEZ Convenience Store Ltd T/A Day-Today, renowned for its high-quality retail products and offerings and commitment to exceptional...

  • Nights Supervisor

    7 months ago


    Hamilton, United Kingdom Atlas Hotels Full time

    **Hours**: 40 hours across 5 days per week** **Salary**:£11.78 per hour** **Atlas Hotels** is hiring a **Nights Supervisor** right now at the **Holiday Inn Express Hamilton** Have you got previous experience of leading a team in a customer service environment? Great! It doesn’t need to be in hotels - if you join our friendly, enthusiastic and guest...


  • Hamilton, United Kingdom Starbucks Full time

    **Who we are** At OCO, we are a passionate team of hospitality specialists committed to delivering the very best and we go the extra mile to exceed the expectations of our customers. We are a key franchise partner for Starbucks and have ambitious plans to grow our business. We strive to create a warm and welcoming environment where our customers can feel...

  • Supervisor (Part-time)

    7 months ago


    Hamilton, United Kingdom Ronzio Coffeehouse Full time

    The shop Supervisor will be required to lead others in the team, so a personable and professional attitude is an essential requirement. You will be responsible for the day to day running of the shop and be the direct point of contact for all front of house employees. **Responsibilities**: - Stock Control & ordering - Supervising employees while on shift -...

  • Cleaning Supervisor

    7 months ago


    Hamilton, United Kingdom Bidvest Noonan Full time

    **About The Role**: **Cleaning Supervisor (part-time)** **Location: Hamilton: ML3 6AD** **Salary: £11.44 per hour** **Working: 5 days over 7 on rota basis, working hours between 0600-1200** A fantastic opportunity has arisen within Bidvest Noonan for a **Cleaning Supervisor** who will work at our prestigious site. **Duties as a Cleaning Supervisor** -...

  • Pizza Maker

    2 weeks ago


    Hamilton, United Kingdom Papa John's Full time

    Papa John's Hamilton, are looking for a pizza maker / Shift runner We're always looking to grow our business, which means we're looking for various team members and management roles to do this, including shift managers, shift leaders, Good prospects to progress to management rolls. We'll provide you with the training and support to do a great job in...


  • Hamilton, United Kingdom Lidl Careers Full time

    Retail Shift Manager Location Store - Muir Street ML3 6BJ Hamilton Contract Full Time Experience Level Experienced Employment Area Store Reference Number 501187 Summary £14.35 - £14.85 per hour | 30 hour contract | Various shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leaveEveryone who works at Lidl brings...

  • Valet Supervisor

    7 months ago


    Hamilton, United Kingdom Macklin Motors Full time

    **Macklin Motors Toyota Hamilton** As one of the largest Motor Retailer in the UK Vertu Motors' continued success is based on strong performance, growth and leadership. Our Mission Statement "To deliver an outstanding customer motoring experience through honesty and trust" is central to the role of any role in our business, ensuring our customers receive...

  • Retail Shift Manager

    2 weeks ago


    Hamilton, United Kingdom CV-Library Full time

    Retail Shift Manager Summary £14.35 - £14.85 per hour | 30 hour contract | Various shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like...


  • Hamilton, United Kingdom Ministry Of Justice Full time

    Community Payback Supervisors £26,475 - £31,650 Nationwide Community Payback.Be part of it. A career in community payback gives you the power to make a positive impact on offenders' lives as well as your community. Community Payback (CP) isn't just an alternative to custody.It's a way of helping to create better outcomes for people on probation and...

  • Cleaning Supervisor

    3 weeks ago


    Hamilton, United Kingdom Atlas FM Full time

    The days and hours: Wednesday & Friday 09:00 - 16:00 Hourly rate: £10.40 Address: David Lloyd Leisure, Mote Hill, Hamilton ML3 6BY Atlas is looking for a cleaning supervisor to work in David Lloyd Leisure. We’re hoping to recruit a person who is compassionate toward people: quick on the draw when it comes to hygienic safety in busy environments....

  • Supervisor

    7 months ago


    Hamilton, United Kingdom Starbucks OCO Westend Full time

    !Who we are At OCO, we are a passionate team of hospitality specialists committed to delivering the very best and we go the extra mile to exceed the expectations of our customers. We are a key franchise partner for Starbucks and have ambitious plans to grow our business. We strive to create a warm and welcoming environment where our customers can feel at...