Income Auditor

2 weeks ago


Leeds, United Kingdom Hilton Full time

The scope of the role is all of the Managed & Leased Hotels in the HAFS (Hilton Accounting & Financial Services) model in the UK & Ireland.

The role will be part of a team of Functional SME (Subject Matter Experts) Specialists, operating at a single location in the UK.

The Income Auditor will be responsible for ensuring that the hotel-retained activities in these Towers are performed in line with timeliness and quality SLA & KPI targets. The role will assist to resolve transactional queries where necessary.

The Income Auditor will also partner with the HAFS team and Hotel Operations to identify & implement process improvements for the Tower, and the role will be targeted with driving improvements in KPI performance and reducing exception-handling for the Hotel teams involved in the RA Tower processes.

The current operations involve a considerable amount of reactive transactional firefighting, and this role will be tasked with driving process improvements & reducing Hotel query handling in RA Tower for all Hotels in scope.

The salary for this role is between PS23,000 & PS25,000 a year DOE
- Collating, checking and analysing spreadsheet data
- Examining financial control systems and creating simplified walkthrough guides to promote understanding across Hotel Portfolio
- Identifying if and where processes are not working as they should and advising on changes to be made
- Liaising with managerial staff and presenting findings and recommendations
- Ensuring procedures, policies, legislation and regulations are correctly followed and complied with
- Training Hotels with new processes, assisting in procedural adherences with implementation of best practice's to ensure compliancy at all times
- Act as an advisory role to recommend risk aversion measures
- Working with a process improvement mind-set
- Adaptable to an every changing environment and skill-set at Hotel Level with the ability to communicate at all levels.


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