Openreach Coordinator

1 week ago


Exeter, United Kingdom Full Fibre Full time

Fibre Only. Wholesale Only. Gigabit Capable.

Here at Full Fibre we are changing the way consumers and business access the digital world. We are on a mission to connect 100,000’s of properties across the UK to the 21st century. With significant growth happening across our business today, we want great people to help us do great things.

As the Openreach Coordinator you will be playing a pivotal role in the future growth and management of the business. Reporting directly into the Full Fibre Openreach Manager, you will be joining at the start of a very fast paced and exciting growth phase of the business with lots to get stuck into.

**We’re looking for someone who can.**
- Work with the teams on the ground and in the office to co-ordinate rollout of our ultrafast infrastructure.
- Administer infrastructure reservations in liaison with the planners, Surveyors and build team
- Be responsible for the tracking of all Network Adjustments (NA’s) through both FullFibre and onto Openreach
- Work with the build teams both sub contractor and direct labour to ensure forms are raised correctly and escalated correctly into Openreach
- Report against Openreach performance in all areas, driving builds through from planning to submission in order to gain access the Fund as managed by Openreach
- Keeping company systems up to date to ensure accurate progress tracking of orders and projects.
- General administration of supplier updates.
- Support the other Build Admin roles to ensure continuity

**The right person will**
- Have good eye for accuracy and acute attention to detail
- Be a decisive thinker and able to analyse information quickly and use it to make robust decisions.
- Ideally have direct experience/exposure in a telecoms or a utilities based business
- Be flexible to work in an quickly evolving company

**Knowledge, Skills & Experience**:

- 2 + years experience in a Coordinator role with evidence of understanding of the requirements to work for a Utility business with Code Powers
- Competent with MS Word, MS Excel and web platforms
- Fibre delivery and/or a telecoms understanding is advantageous
- Ideally working knowledge of the Openreach PIA product
- Negotiation Skills and ability to talk at the correct level with all levels
- Excellent communication skills
- Strong academics and demonstrable experience working under pressure in a fast-paced role

**What we can offer**:

- ** Salary between up to £26,000 DOE**:

- ** 25 days holiday plus bank holidays**:

- ** 5 days Company Sick Pay**:

- ** Cycle to Work and Tech Scheme**:

- ** Referral Scheme**:

- ** Continual Professional Development


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