Phone Operator
3 weeks ago
Job Title: Phone Operator for ABC Ace Sids Taxis.
**Responsibilities**:
- Answer incoming phone calls and input the correct information from the passenger for the driver to locate them.
- Maintain a professional and courteous demeanour when interacting with callers
- Handle customer inquiries.
- Follow company guidelines for call handling and customer service
**Experience**:
- Previous experience as a phone operator or in a similar customer service role is preferred
- Excellent verbal communication skills and a clear speaking voice
- Strong interpersonal skills with the ability to remain calm and composed under pressure
- Basic computer skills
We offer competitive pay rates, if you are a friendly and customer-focused individual with excellent communication skills, we would love to hear from you.
To apply, please submit your resume along with a cover letter highlighting your relevant experience as a phone operator.
**Job Types**: Part-time, Permanent
Part-time hours: 20-25 per week
**Salary**: £10.25-£10.50 per hour
Schedule:
- Day shift
- Night shift
- Weekend availability
Ability to commute/relocate:
- Stoke-on-Trent: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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