Technical Supervisor

3 weeks ago


Bedfordshire, United Kingdom Chase Taylor recruitment Full time

Chase Taylor Recruitment are currently working with agovernment-authorised scheme that monitors building regulation compliance for replacement windows and doors. They are looking to recruit a remote Technical Supervisor to join their team. This role wouldsuit a windows and door installation manager / surveyor who is looking to get off the tools.

**The role**:

- Give technical support to installers, homeowners, and technical admin team
- Review of compliance and competence assessment reports (MTC), raising variations to highlight discrepancies in assessment results
- Control of escalation process following failed assessments
- Performance reviews
- Provide leadership and guidance to technical admin
- Record information on failure trends and time taken to rectify
- Review and verify subsequent evidence provided following failed assessments
- Making executive decisions
- Provide advice and guidance to installers on best practice to maintain compliance
- Previous experience in window and doors surveying and installation
- Experience dealing with trades
- Experience within a supervisory or management role
- Be computer literate
- Have an excellent knowledge of building regulations
- Have good customer service and organizational skills
- Ability to manage own workload
- Good time management skills
- Have excellent communication skills
- Ability to deescalate challenging situations using empathy and clear communication

If you would like to find out more information about this role, please click 'apply’ or contact Chase Taylor Recruitment and quote reference number MM3138


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