Sales Office Assistant

6 months ago

Glasgow, United Kingdom CineStore Full time

**Company description**

CineStore is an independent, dynamic small business dedicated to supplying a comprehensive range of consumables and accessories to the Film and TV industry. Operating online (e-commerce), B2B, and via our Glasgow-based specialist store. At CineStore, excellent customer service and an extensive product catalogue are at the heart of everything we do. We pride ourselves on supporting customers and productions of all sizes across the UK and internationally, fostering a culture of innovation, sustainability and growth.

**Job description**

As CineStore continues to expand, we are excited to offer a part-time opportunity for a Sales Office Assistant & Administrator to join our small team. The role will support sales activities, customer service and administration. Due to us being a small independent company, this position offers the opportunity to be involved with a variety of tasks. The role also has the potential to transition in the future to full-time employment based on business growth.

Main responsibilities of the role:

- Handle customer service enquiries and issues.
- Preparation of quotations & processing of sales using our CRM and WMS.
- Liaising with customers regarding orders.
- Basic bookkeeping & data entry.
- Maintaining knowledge of products.
- Liaising with the warehouse for timely delivery of customer orders.
- Assisting customers visiting the store/warehouse.

To be successful in the role:

- Strong IT skills.
- Effective communication skills.
- Strong customer focus.
- Customer service-oriented mindset with the ability to build rapport with clients.
- Ability to work at a fast pace whilst maintaining accuracy and a high standard of work.
- Ability to work unsupervised and to use your own initiative.
- Motivated and proactive.
- High level of attention to detail.
- Willing to be flexible and adaptable.
- Competent in grammar and numeracy.
- Knowledge of sales processes and techniques (using as CRM etc) and/or customer facing experience preferred.

**Job Type**: Part-time

**Salary**: £10.18-£12.00 per hour

Expected hours: No more than 20 per week

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking
- Store discount

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service or sales: 1 year (preferred)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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