Trainee Csr

**Join Our Team as a Trainee Customer Service Representative (CSR)**

Are you a dynamic individual with a passion for customer satisfaction? Are you ready to embark on an exciting career journey in the world of customer service? If so, we want YOU to be a part of our growing team

**Why Choose Us?**

**Comprehensive Training**: As a Trainee CSR, you'll undergo a robust training program to equip you with the skills and knowledge needed to excel in customer service.

**Supportive Environment**: Join a team that values collaboration, growth, and a positive work atmosphere.

**Career Development Opportunities**: We believe in nurturing talent Our organization provides avenues for advancement and continuous learning.

**Competitive Compensation**: Enjoy a competitive salary and attractive benefits package.

**Key Responsibilities**:

- Respond to customer inquiries and resolve issues with professionalism and efficiency.
- Learn and utilize our customer service tools and systems effectively.
- Collaborate with team members to ensure a seamless customer experience.
- Strive for customer satisfaction through excellent communication and problem-solving skills.

**Qualifications**:

- No prior experience required - just a passion for helping others
- Strong communication skills, both written and verbal.
- Eagerness to learn and adapt in a fast-paced environment.
- Customer-centric mindset and a positive attitude.

**How to Apply**:
Ready to kick-start your career in customer service?

Don't miss out on this fantastic opportunity to launch your career in customer service Join us in creating exceptional customer experiences and making a positive impact. We look forward to welcoming you to our team

**Benefits**:

- Contributory Pension scheme matched up to 5%
- Health cash plan with access to dental insurance
- Extended maternity/paternity & adoption leave
- Employee discounts across shopping and leisure outlets, gym discounts, contributory dental plan plus many more.
- Cycle to work scheme
- Cash plan savings scheme
- Ignition electric car scheme

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour

**Benefits**:

- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Norwich, NR3 2BT: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What attracts you to this role

Work Location: In person

Reference ID: Norwich