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Multiskilled Nights Team Member
3 months ago
**Company Description**
"Why work for Accor"?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Our mission at Ibis Rotherham is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you
As our next Night Auditor, you
Are the ‘face of Ibis Rotherham, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
Assist in the general running of the hotel at night and support other departments to set up for the next day.
Are an autonomous and passionate individual, dedicated to continuously improving the quality of the hotel's services.
Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after.
You will also be required as multi - skilled to prepare breakfast, serve at the bar, and undertake kitchen and light cooking duties.
**Qualifications**
You should be confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.
To ensure you can best welcome and care for our guests you will need to be fluent in English and have sufficient experience in a customer service role. You should also be flexible and adaptive and ready to take on any challenge.
Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
Ready to discover more? Get in touch with us. We would love to hear from you.
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