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Tours and Experiences Producer

4 months ago

London, United Kingdom The Natural History Museum Full time

**About Us**

We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

**Diversity and inclusion matter to us.**

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

**About the role**

This role offers an exciting opportunity to manage our expanding paid-for tours programme, bringing in vital income to support the aims of the Museum while offering visitors a deeper insight into our collections, galleries, and a world of natural history.

Responsibilities will include the co-ordination of existing tours and the development of new themes to be explored by a range of audiences to enhance the Museum’s public programme. The Tours and Experiences Producer will develop and maintain a programme that includes daytime and out-of-hours experiences for both public and private bookings.

This position will line manage the Visitor Events Assistant (due to be in post summer 2023) and involves co-ordination of guides and other relevant staff, including recruitment and training where necessary.

**About you**

With some background in ticketed experiences, you will have a keen initiative for enhancing and upgrading offers and ensuring they are delivered to the highest standard.

Please refer to the Job Description and Person Specification for full details of the role and its requirements.

**Thriving at the Museum: the way we work**
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.

Find out more here

**What we offer**
- 27.5 days holiday plus 8 bank holidays (full time equivalent)
- Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
- Season ticket, bicycle and rental loan
- Life insurance
- Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
- Staff discount at our Museum shops and cafes
- We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
- Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi

**How to apply**

**Closing date: 9am, Monday, 27 February 2023**

**Interviews expected w/c 13 March 2023**

**Salary: £30,557 per annum**

Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.

**Job Types**: Full-time, Permanent

**Salary**: £30,557.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- London, SW7 5BD: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in London, SW7 5BD

Application deadline: 27/02/2023