Apprentice Tci Clerk

The Division of Surgery are looking to appoint an Apprentice Urology TCI Clerk on a full time basis.

Although English and Maths at level 2 is not required for the role, it is a requirement to complete the apprenticeship and need to be in place by the end of the apprenticeship. If you do not hold or cannot evidence English and Maths at level 2 then support will be provided for the successful applicant(s) as part of the Trust’s apprenticeship offer. **

Whilst this role is being advertised as a permanent position, there is an expectation that the successful applicant must complete all elements of the apprenticeship. Initially, the successful applicant will be placed on a fixed term apprenticeship contract for the duration of the programme. Upon completion of the apprenticeship and providing all additional milestones are met, the successful applicant will be issued a permanent contract.

Create, book, admit and discharge TCI encounters for patients.
Arrange the booking, reception and follow up outpatient appointments.
Complete all required documentation and computer records.
Locate and request case notes as required and check for information regarding admission.
Send out admissions letters and deals with all relevant enquires from patients, relatives and GP’s etc.
Deals with any difficulties relating to the admission of the patient, referring to a higher level if required.
Ensure clear communications with the consultant and their secretary.
Ensure cancelled appointments are refilled where possible by reviewing the waiting list.
Ensure strict monitoring of patients waiting times, i.e. targets to be achieved.
Liaise with multi-disciplinary staff regarding Consultants annual leave.

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients. Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents. We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint. We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m. The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales. Detailed job

Please see Job overview & attached Job description for further information about the Apprentice TCI Clerk position available with WUTH.