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Full Time
3 months ago
The Receptionist will greet patients when they arrive in the practice and ensure that they are assisted appropriately. This will include the following list, which is not exhaustive:
- Handle patients presenting at reception as an emergency in accordance with the practice’s protocol.
- Provide future/on-the-day appointments in accordance with the practice’s Access Protocol.
- Assist patients to check in for their appointments.
- Process results and paperwork appropriate for collection.
- Advise walk-in patients about how to access the service according to patient need.
- Welcome and provide practice information/registration/online access protocol details for patients wishing to register with the practice.
- Process changes of address/patient details.
- Record and pass on messages.
- Assist with unlocking and locking the surgery and ensure adherence to security procedures.
- Maintain stock of stationery, ensuring it is not excessive.
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Kent, ME16 9AN: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Medical Receptionist: 1 year (required)
Work Location: In person
Application deadline: 16/04/2024
Expected start date: 01/05/2024