Quality Auditor

6 months ago

East Midlands Airport, United Kingdom M Group Services Full time

About The RoleJoin MGroup Telecoms division, a distinguished Tier 1 Telecom provider and the largest Build partner of Openreach. As a dynamic and forward-thinking organization, we pride ourselves on delivering cutting-edge telecommunications solutions that redefine connectivity. At the forefront of technological innovation, we are committed to shaping the future of communication infrastructure.
- We are looking for a Quality Auditor to join our team on a full time and permanent basis.**What will you be doing?**

Your role will be to play a crucial role in ensuring the quality and reliability of our work streams. You’ll assess compliance with quality control procedures, identify areas for improvement, and contribute to maintaining a consistently high standard of service to our clients.
- Facilitate the communication of policy, procedure and best practices to all operational personnel, highlighting amendments to any client practices, procedures and industry standards.
- Regularly communicate via a robust structure with operational teams your reviewed findings, to identify and correct any non-conformity or observed trends.
- Adhere to our operational assurance strategy and KPIs by undertaking detailed audit reports, highlighting findings and recommendations and maintaining accurate records of audit results and corrective actions taken.
- Ensure continual professional development in conjunction with current industry practices and client specifications.

**What **will your key responsibilities be?**
- Facilitate the communication of policy, procedure and best practices to all operational personnel, highlighting amendments to any client practices, procedures and industry standards.
- Regularly communicate via a robust structure with operational teams your reviewed findings, to identify and correct any non-conformity or observed trends.
- Adhere to our operational assurance strategy and KPIs by undertaking detailed audit reports, highlighting findings and recommendations and maintaining accurate records of audit results and corrective actions taken.
- Ensure continual professional development in conjunction with current industry practices and client specifications.
- ** What competencies are we looking for?**
- Strong knowledge of Physical Infrastructure Access (PIA) requirements.
- Working knowledge of telecommunication infrastructure networks, including both copper and fibre.
- Understanding of safe working practices, not limited to Streetworks, overhead and underground disciplines, as well as correct site set-ups, accreditation and use of equipment.
- Knowledge of up-to-date client specification documents and best practice methods.
- Understanding of regulatory compliance.
- Confident in planning risk-based quality regimes, targeting identified areas of non-compliance.
- Mitigating the risk of non-compliance by following robust audit procedures and following up with appropriate corrective actions, as well as ensuring audit non-compliance's are seen through to completion, in conjunction with the operational team.
- About The Company**Why choose us?**

We promise development and reward opportunities for those who have the passion, enthusiasm and work ethic to harness them. Our benefits include:

- 25 days annual leave plus bank holidays
- 4% matched pension scheme
- 2 x salary life assurance
- Access to our staff discount portal
- Health Cash Plan
- Cycle to Work scheme
- Employee assistance programme
- Recruitment referral scheme
- Payroll giving
- Salary finance scheme

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