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Head of Catering and Retail

4 months ago

Wolverhampton, United Kingdom University of Wolverhampton Full time

The Head of Catering and Retail Services will be responsible for the delivery of an innovative, modern, quality provision that meets the needs of our students, staff, and visitors to the University.

The Head of Catering and Retail Services will be responsible for the delivery of an innovative, modern, quality provision that meets the needs of our students, staff, and visitors to the University. You will lead the development of the catering and retail strategy, whilst modernising the existing food and beverage provision, ensuring the offers exceed customer expectations and generate business development opportunities. The role will be pivotal in ensuring the department is commercially focused and generates a financial surplus through its catering, retail, hospitality and events, and franchise operations.

You will need to be a proactive leader, enthusiastic with professional expertise, focusing on areas of compliance, consistency of delivery, sustainability and meeting customer expectations and demands. You will need to be a team player working and motivating those within your team across the University Estate, whilst being a positive and supportive member of the Senior Leadership Team within the Estates and Facilities Directorate.

A natural positive attitude towards a busy/pressurised environment and the ability to work flexibly across the week to the requirements the business is essential to this role.

This is a full-time role, 5 days out of 7, including evenings and weekends to suit the needs of the events that are taking place.

**University Catering**

Catering at the University encompasses a broad and diverse range of business areas - including retail outlets, events, and hospitality. There are many benefits to working at the University.
- 30 days holiday, plus concessionary days including Christmas and New Year
- Generous pension scheme with generous employer contribution
- A strong commitment to personal and career development, as well as well-being and mental health.

To find out more about staff benefits, and working within catering at the University, visit our recruitment webpages

**Enquiries about the vacancy, shortlisting and interviews**:
Name: Stuart Rutty

**The University of Opportunity for Students and Staff