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Customer Representative
4 months ago
As a Customer Representative, you will have the opportunity to assist customers, provide support, and ensure their overall satisfaction. Your ability to effectively communicate, analyse customer needs, and provide excellent service will contribute to the success of our company.
**Responsibilities**:
- Communicate with customers in person to provide assistance and resolve inquiries
- Provide exceptional customer service by addressing customer concerns and ensuring customer satisfaction
- Up sell products and services to customers based on their needs and preferences
- Develop and nurture relationships with existing clients, understanding their needs and recommending appropriate products/services
**Experience**:
- Strong communication and interpersonal skills
- Ability to analyse customer needs and provide appropriate solutions
- Self-motivated and results-oriented, with a drive to exceed sales targets
**Salary**: From £24,847.70 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Sheffield (preferred)
Work Location: In person
Application deadline: 05/03/2024