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Customer Service Team Leader

4 months ago

MoretonInMarsh, United Kingdom JLH Talent Solutions Ltd Full time

£35,000 per annum + benefits
- Work for a well established and growing local business

**The role**

Our client is growing They are looking for a Customer Service Manager / Team Leader to manage and coordinate all customer focussed activities. This includes managing a small team of customer service and administrative staff; responsible for coaching, one to ones, appraisals and acting as their daily point of contact for queries and escalations.

**About you**

You’ll add value by spotting ways to work more efficiently, alongside ensuring systems are adopted and updated. Working with the wider leadership team, you will maximise the opportunities to work collaboratively to identify sales opportunities and deal with any customer complaints.

**Job Types**: Full-time, Permanent

**Salary**: £34,500.00-£35,000.00 per year

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: JLH - 4