Admin Clerk

We are a friendly Practice based in Warsop Nottinghamshire looking for a part time administration clerk.
- **Hours would be discussed at interview. **_

Experience and knowledge of primary care would be advantageous but as long as you are friendly, enthusiastic and pay attention to detail we can train you.

**JOB PURPOSE**

As a critical member of the administration team within General Practice, you will be responsible for reviewing all incoming patient correspondence, processing/forwarding according to the protocol, and ensuring patients have follow up appointments as required.

**KEY RESPONSIBILITIES**
- To scan and code letter and relevant correspondence into the Practice medical computer system
- To forward relevant information to the appropriate person as per the protocol
- To enter coded information accurately and consistently
- To recall and book patient appointments in a timely manner
- To communicate effectively with patients, parents, and all visitors in a professional and courteous manner
- To deal with all enquiries in a helpful and sensitive manner
- To answer patient questions, provide information, and address complaints
- Occasionally, it may be required that you assist with other administrative duties due to staff shortages.

**Job Type**: Part-time

**Salary**: £10.90 per hour

Expected hours: 25 per week

Ability to commute/relocate:

- Mansfield: reliably commute or plan to relocate before starting work (required)

Work Location: In person