Motor Claims Handler
2 weeks ago
**Motor Claims Handler**
**Liverpool**
**£23,000 - £27,000**
An excellent opportunity is currently available with an outstanding client of ours to join their Claims department as a Motor Claims Handler on a permanent basis.
**Key Duties and Responsibilities**
- To negotiate settlement of customer/third party claims including total loss, third party property damage and credit hire
- To ensure recovery of claims outlay, where necessary
- Ensure reserves are accurately based on current information for all elements of the claim within authority levels
- Make correct policy decisions in regard to indemnity and coverage referring where necessary
- To review liability to ensure correct decision made and where necessary negotiate liability settlement
- Appoint appropriate partner companies and monitor/manage their performance
- Clear communication with customers, third parties and their representatives
- Deal with telephone calls including completing any actions necessary as a result
- Maintain own allocation of files within SLA
- Contribute to team/department performance by assisting colleagues to ensure team targets are met
- To process and/or authorise payments within authority levels
- To resolve all complaints and issues avoiding expressions of dissatisfaction escalating into complaints
**Must Haves**
- Clear communication
- Deal with telephone calls
- Appoint appropriate partner companies and monitor/manage their performance
- Ensure reserves are accurately based on current information
- To process and/or authorise payments within authority levels
**Salary**: £23,000.00-£27,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Liverpool, Merseyside: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Claims Processing: 1 year (preferred)
Work Location: In person
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