Field & Venue Sales Team Leader

3 months ago

Liskeard, United Kingdom Wildanet Ltd Full time

**Wildanet is a thriving and growing internet provider bringing superfast and super-reliable service to homes and businesses throughout the region. Our aim is to attract, develop and retain colleagues with a unique combination of local knowledge and technical expertise who put the customer at the heart of the business.**

**Wildanet, building careers from the Southwest to anywhere.**

**Job Title**: Field & Venue Sales Team Leader

**Benefits**: Company Pension/ Employee Assistance Program for you and your family/ Onsite Free Parking/ Eyecare Vouchers/ On the Road Minimum of 3 Days a week / 1 Day a week in the Office for Trading Meetings / 1 Day a week working at Home for Admin/ Bespoke Training & Development Plan/ Spontaneous Awards/ Enhanced Sick, Family leave and Statutory Leave/ Flu Jabs/ Employee Share Options/ Death in Service Benefit/ Paid leave for charity support/ Complimentary tea and coffee in the office/ Attractive holiday package/ Free Broadband (after probation has been passed).

**Location**: Liskeard Office and travel across Cornwall & Devon.

**Salary**: £35,000 plus car allowance per annum.

**Role Purpose**: The primary purpose of the Field and Venue team Leader is to secure the company’s growth through managing, engaging and leading the door to door field and Venue Sales team to sell Wildanet’s internet service and associated products to individuals, Micro SME businesses across towns in Cornwall and Devon and from Fixed Selling Sites.

**Key Activities**:
While duties and responsibilities will vary, they typically include:

- Support Sales Manager with performance management of the team.
- Manage the Sales Team to deliver their sales targets.
- Work one day per week working from home 3 days on the field, and 1 day in the office for trading and manage your own targets.
- Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks.
- Build daily reporting's on performance and share this insight within weekly trading meetings.
- Assists management with hiring processes and new team member training.
- Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance.
- Communicates deadlines and sales goals to team members.
- Develops strategies to promote team member adherence to company regulations and performance goals.
- Conducts on the job observations & field based coaching sessions to update members on best practices and continuing expectations.
- Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
- Host daily sales briefings to inspire and drive performance within the sales team.
- Ensures company brand materials and physical working spaces meet and exceed company presentation standards.
- Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints.
- Ensure Fixed Venue activity is delivers against required ROI

**Essential Person Specification**

**Knowledge**:

- Altnet/communications & product knowledge
- IT knowledge
- MS office & CRM knowledge
- Internet & social networking understanding
- Virtual management across all areas to deliver profitable revenue
- Knowledge of management principles

**Skills/Attributes**:

- Strong sales experience & be passionate about sales, with a desire to exceed all sales targets
- Excellent computer skills
- Ability to multitask using relevant systems
- A high level of self-motivation and ambition
- Customer centric
- High level of resilience
- Ability to think creatively
- Drive profitable opportunities
- Be proactive and create positive experience for others
- Ability to work independently as well as part of a Team
- Managerial & leadership skills
- Mentoring skills
- Performance management skills
- Coaching and development skills

**Experience**:

- An outstanding record of sales achievement
- Presenting and talking to groups and potential customers
- Demonstrable experience of Door to Door selling & fixed sales selling
- Experience of managing a large team & being accountable for team performance
- Experience of sales performance culture
- 5 years experience within Sales (Desirable)

**Qualifications**:

- Driving license essential
- Good level of education

**Circumstances**:

- This role will involve travelling throughout Cornwall or Devon where required
- Performance against profitable revenue targets, opportunity management, interaction with all types of customers
- Work with others to achieve Team targets and goals
- Professional dress code applies
- Evening and weekend will be required and where applicable overnight stays

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