Reception Supervisor

The Close Hotel is located in the popular Cotswolds town of Tetbury, renowned worldwide for its collection of antiques and collectible shops. Housed in a former 16th century town house and with 21 superior guest rooms, this is a popular locations for guests and locals alike.

**_
What can we offer you?_**
- 25% staff discount off food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after 1 year, 35% after 3 years and 40% after 5 years.
- A fair share of tips, paid on top of your hourly pay - paid on a weekly basis.
- Discounted hotel stays
- Access to ‘My Fuller’s’ - our online benefits platform where you can make savings at 100’s of retailers and access discounted gym memberships, cinema tickets and much more
- Healthcare Cash Plan - after 1 year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments for example.
- Full induction and training
- The opportunity to grow both professionally and personally.
- The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

**Can you lead a successful team?**

Your role as Reception Manager is to keep the energy high, the service flowing and the guests happy.

You’re right at the very heart of the action, with the power to make a real difference to people’s day, while working on the desk with team too. By passing on your wisdom and experience, you’ll play a key role in keeping our service levels high.

With a number of check-ins often happening around the same time, reception work can be busy - but it’s extremely rewarding, and things are certainly never dull. You’ll feel a sense of pride when you help to train staff newcomers - and see them flourish under your guidance.

Team spirit is vital, and it really is you and the team that set the mood of the Hotel. That’s why it’s important for us to have the right personalities at reception.

Experience with IT systems would be helpful as you will be looking after people reservations and checking-in and out, but at Cotswold Inns & Hotels, personality and people-skills are more important than your previous positions.

Cotswold Inns & Hotels is family and a place where everyone belongs
Our values
- Do things the right way
- Being part of a family
- Celebrating individuality
- Always asking what’s next?

INDHOTEL