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Scheduler

6 months ago


Wakefield, United Kingdom Brewster Partners Recruitment Group Full time

**Opportunity**:
Brewster Partners have an excellent opportunity for a Scheduler. You will be responsible for managing and scheduling engineers work in your own geographical region.

**Duties will include**:

- Manage the movement of spare parts.
- Allocate and manage preventative maintenance calls.
- Manage return call requirements.
- Daily management of all engineers diaries, booking and moving works.
- Management of an order book
- Providing daily updates to your relevant manager of volume of jobs scheduled
- Ensuring customer SLAs and KPIs are met on all jobs
- Ensuring daily business targets of JPM (jobs per man) and jobs planned are met within SLA
- Organise and plan routes to maximise productivity
- Strict adherence to engineer skill matrix to ensure FTF (first time fix)
- Highlighting any issues to Regional Ops Manager in order to minimize downtime and maximize performance (e.g. engineer performance issues, skill set gaps etc.)
- Accurate and consistent updating of system databases
- Management of WIP in region
- Raising of POs for subcontractors and suppliers
- Build and maintain relationships with engineers, sub-contractors and suppliers.

**Skills and experience required**:

- Experience of working with field-based engineers
- Ability to prioritise and follow customer SLA requirements.
- Excellent communication skills both written and verbal
- Methodical approach to managing and maintaining your workload
- Ability to multi-task and stay calm under pressure whilst targeting backlogs
- Team player who can manage their own workload and work well on their own initiative
- Exceptional customer service and interpersonal skills

Brewster Partners Office Support & Technical Recruitment is a division of the Brewster Partners Recruitment Group focusing on the recruitment of talent in administration, business support, HR, sales, marketing and purchasing in South Yorkshire, West Yorkshire,East Yorkshire, North Yorkshire, North West, Lincolnshire, Nottinghamshire and the Midlands. If you are interested in discussing this job in more detail or any other aspect of office support and technical recruitment we would really like to hear from you.Please visit our website at Brewster Partners for more information.