Technical Advisor

Job Title: Technical Advisor
Department: Building Systems
Location: Shotton

**Salary**: Up to £35,000 per annum
Acorn is recruiting for a Technical Advisor on behalf of their client, which manufactures structural flooring and roofing products as well as building envelope systems that are specified and sold for use in UK and worldwide building projects.
The Technical Service department role is to answer enquiries on technical declarations and design advice with regards all products and systems within the company's portfolio to clients, specifiers and customers (internal and external) throughout the buildingdesign process, the construction phase and the operational phase. Reporting on trends and activity in this area is vital to increase sales and drive product development
Principally, your job is to enhance customer satisfaction, grow specification sales, and reduce risk to the business. You will provide technical support on construction products and their use to business relations in the widest possible sense, in order to supportand enhance (value added) sales. You will also create project specifications and calculations to comply with client product recommendations, client needs, building regulations, and any insurance requirements.
Values:

- Identifying, understanding and giving priority to meeting the needs of the customer (both internal and external) and delivering a quality service
- Doing things better, to meet and exceed goals and beat deadlines
- Striving for excellence and continuous improvements, overcoming obstacles and pressure to deliver business results
- Gathering appropriate information, breaking it down into smaller parts and planning to solve problems
- Tracking the implications of a situation in a logical way, drawing sound conclusions and developing plans of action
Your skills:

- Construction knowledge
- Customer service and communication skills
- Construction drafting - AutoCAD

**Benefits**:

- A market competitive salary
- 35 days holidays per annum
- Annual Pay Review
- Private Healthcare Scheme
- One of the UK's leading defined contribution pension schemes (10% employer contribution / 6% employee contribution)
Acorn Recruitment acts as an employment agency for permanent recruitment.