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Customer Service Officer

4 months ago

West Midlands, United Kingdom Morgan Hunt Full time

I am currently looking Customer Service Officers to join our housing clients based in Chelmsford, Essex. This is a weekend only/ part time role offering 16 hours per week. This is an office based role in the Chelmsford based offices. Please see further details below.

**Job Title**: Customer Service Officer

**Location**: Chelmsford

**Contract**: Permanent

**Salary**: 8000-8800

**Hours**: 16 hours per week (Saturday/ Sunday: 13:00-22:00)

**Responsibilities for Customer Service Officer**
- Providing advice and assistance on a range of housing related enquiries, diagnosing, troubleshooting and booking in repairs, dealing with customer account queries
- Dealing with customer account queries and supporting our most vulnerable residents with requests for help via careline.
- The Customer Service Centre is a busy and fast paced environment and we're looking for people who thrive working under pressure
- You will have a flexible and proactive approach towards work and demonstrate a real belief in providing great customer service.
- Excellent communication and problem-solving skills are essential for this role.

Please feel free to share this vacancy with anyone you know that may be tailored for this role.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.