Information Quality Clerical Officer
6 months ago
The quality of data captured and recorded is one of the most important assets any health or social care system can have and is fundamental in the transformation of data into valued information. It is therefore important that this data is validated and audited as necessary to ensure it meets the high standards expected. The Information Quality Department within the Liverpool University Hospitals NHS Foundation Trust are searching for an enthusiastic and motivated individual to ensure the quality of data within our Trust is of the highest standard. You will work within a dynamic team with specific aims of improving the quality of data held primarily on the Trust Patient Administration System (PAS). You will be required to review data recorded in accordance with departmental policy and procedures. The successful applicant will have previous clerical experience preferably within an NHS organisation. They will possess good communication/organisation skills with the ability to work both as part of a team as well as using their own initiative. A knowledge and understanding of hospital PAS systems would be beneficial but not necessarily required.
The Information Quality Clerical Officer uses multiple data sources, both internal and external, to validate activity recorded on Trust systems, identifying areas of concern, and escalating them for further investigation to be completed. Where possible, the clerical officer will be required to revise data recorded on Trust systems to ensure that it accurately reflects the service provided to patients.
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
**Follow us on Social Media**:
Facebook - Liverpool University Hospitals Careers
Maintain and improve working knowledge of the Trust’s Patient Administration System in relation to electronic Trust data collection procedures.
Manage daily, weekly and monthly error reports which identify potential issues with all data recorded on the Trust PAS, covering Patient Demographics, Referrals, Waiting Lists, Inpatient Episodes, Outpatient Appointments and Emergency Attendances.
Maintain and improve knowledge of hospital processes and patient journeys through the Trust.
Improve accuracy of data held on the PAS & downstream systems within trained knowledge and competency.
Maintain and improve working knowledge of other key systems used within the Trust.
Maintain and improve knowledge of data definitions as defined in the NHS Data Dictionary.
Communicate with internal and external individuals in a secure manner to ensure information is of the highest quality in accordance with Trust policies.
Undertake any training activity to ensure Trust policies and procedures are understood, and to develop any new knowledge within the role.
Ensure departmental procedures within own working environment are kept up to date.
Communicate issues to colleagues as and when required and raise awareness of the Information Quality agenda.
Identify and merge duplicate records on the PAS system when identified.
Inform supervisor of incidental findings on the PAS that may cause errors or require process changes.
Cover sickness and holidays for other team members at the discretion of the supervisor.
-
Clerical Officer
5 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeAn opportunity has arisen for a Band 2 Clerical Officer to join the Dermatology/Allergy Department at Broadgreen Hospital. This role will involve providing clerical support to clinical teams, other administrative/secretarial staff and patients within the Dermatology/Allergy service. The post holder will be able to communicate effectively with staff members...
-
Clerical Officer
7 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeTo undertake clerical duties within the office area and provide reception duties to ensure the needs of the service are met. Dealing with telephone calls. Use of iPM - booking various dermatology appointments, re-arranging and cancelling appointments as and when required and updating information within the system General office based administration work.
-
Clerical Officer
5 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeBand 2 Clerical Officer Flexible working - Monday - Sunday encompassing a 7 day service - 08:00 - 20:00 Post 1 - Based on the Aintree site - 37.5 hours Post 2 - Based on the Aintree site - 22.5 hours The Radiology Department is looking to recruit enthusiastic and motivated clerical officers to join our reception/admin teams. The posts involves working...
-
Clerical Officer
6 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen to join and support the administrative team within the Gastro and endoscopy department based in Aintree, Liverpool University Hospital NHS Foundation Trust. You will be joining a welcoming and friendly team, helping to provide an effective administrative service. The post holder will have responsibility to undertake a...
-
Clerical Officer
5 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeBand 2 Clerical Officer Applicants should demonstrate good IT/keyboard, communication and organisational skills. You will be required to work well under pressure. We treat high volumes of people daily. Accuracy and attention to detail is essential. Duties will include dealing with referrals; arranging appointments; data entry; telephone enquiries and...
-
Clerical Officer
5 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeJob Summary To undertake clerical & administrational duties for the TherapiesDirectorate: working as a team member to support staff and patients across the service. To support the Reception Supervisor/Administration Manager in providing an efficient and professional, administrative and clerical service for the Therapies Directorate. Specific Duties &...
-
Clerical Officer
5 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeBand 2 Clerical Officer Applicants should demonstrate good IT/keyboard, communication and organisational skills. You will be required to work well under pressure. We treat high volumes of people daily. Accuracy and attention to detail is essential. Duties will include dealing with referrals; arranging appointments; data entry; telephone enquiries and...
-
Clerical Officer
5 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeJob Summary To undertake clerical & administrational duties for the Liverpool Diabetes Partnership: working as a team member to support staff and patients across the service. To support the Administration Manager in providing an efficient and professional, administrative and clerical service for the Community Diabetes. Specific Duties & Responsibilities1....
-
Clerical Officer
5 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeJob Summary To undertake clerical & administrational duties for the Therapies Department based on the Broadgreen Hospital site (Alexandra Wing). There may be a requirement to work on the Royal site (Therapies Department) if demand requires: working as a team member to support staff and patients across the service. Specific Duties & Responsibilities 1....
-
Clerical Officer
6 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeWe have an exciting opportunity for a full-time Clerical Officer to join our administration team, here in the Endoscopy Department. As a clerical officer, you main duty will be working on reception and the admitting and discharging of patients and answering any general queries they may have. Other duties will include registering new patients on our Patient...
-
Clerical Officer
7 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeThe post holder has responsibility to undertake the full range of duties commensurate with the role (booking/reception) and shall as necessary be flexible in providing cover for absent colleagues in order to maintain service provision. The post holder shall follow all policies and procedures of the Organisation. Arrange interpreters for patients as...
-
Clerical Supervisor
5 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen for a Band 4 Clerical Supervisor based on the Royal site for a motivated and proactive individual to become part of a busy and friendly clerical team. The role is varied and complex but with a high level of job satisfaction. The post will involve the supervision of the clerical team and the post holder should have...
-
Clerical Officer
7 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeExtract and prepare case sheets from the filing system for allocated clinics, cancellations, research and audit purposes. Receive and book in patients on arrival in Out-patients/Primary care. Make appointments as requested. Liaise with medical staff re overbooked clinics. Deal with telephone and postal enquiries. Ensure clinic booking summaries and clinic...
-
Information Quality Clerical Officer
6 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeMaintain and improve working knowledge of the Trusts Patient Administration System in relation to electronic Trust data collection procedures. Manage daily, weekly and monthly error reports which identify potential issues with all data recorded on the Trust PAS, covering Patient Demographics, Referrals, Waiting Lists, Inpatient Episodes, Outpatient...
-
Clerical Officer
6 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeTo undertake reception duties within the office area and provide clerical duties to ensure the needs of the service are met. The post holder shall as necessary provide cover for and undertake duties of absent colleagues. The post holder shall follow all the policies and procedures of the organisation Liverpool University Hospitals NHS Foundation Trust was...
-
Clerical Officer
6 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time**PREVIOUS APPLICANTS NEED NOT APPLY** If you would like the challenge of working in a very busy department, then we would like to hear from you. St Paul's Eye Unit The role will involve all aspects of administration work within the unit, call centre, reception work, registering of referrals, booking appointments, and preparation of relevant...
-
Clerical Supervisor
7 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeLead teach ad organise the clerical staff in the department and supervise their performance Participate in general office duties such as photocopying retrieval of case notes, reception duties, audit, enquiries, entering and retrieval of data onto computer systems. Assist in the recruitment of clerical staff. Core trainer on information systems for the area....
-
Clerical Officer
6 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time1. Assist with clerical support in the day to day running of the office area to ensure Service provision is met.2. Responsible for maintaining accurate filing system, case notes and other relevant documentation.3. To deal, as appropriate, with enquiries from staff, members of the public in person and by telephone4. Assist with photocopying duties as...
-
Clerical Officer
6 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeBreast & Endocrine Surgery service require a Band 2 Clerical Officer/Receptionist/Call Handler. Flexibility is essential as the service runs across several sites. Applicants should demonstrate excellent IT/keyboard, communication and organisational skills. You will be required to work well under pressure. We treat high volumes of people daily. Accuracy and...
-
Clerical Clerk
5 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen for a band 2 clerical officer to join the Royal Liverpool University Hospital. The position is primarily based at Royal Liverpool University Hospital, however cross cover may be needed at the Aintree site when needed. Excellent communication, time management and IT skills are essential, and previous experience within an...