A2/ao Administration Officer in The Insolvency

6 days ago

London, United Kingdom Insolvency Service Full time

**Details**:
**Reference number**:

- 348342**Salary**:

- £22,183- £22,183 (National) and £25,809 (London), Please note that negotiations for the Insolvency Service 2023 Pay Award are still ongoing. We will update this information in future adverts once the award is finalised.- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer- AO**Contract type**:

- Permanent**Business area**:

- Insolvency - Official Receiver Services**Type of role**:

- Administration / Corporate Support
- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 41Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Birmingham, Cardiff, Croydon, Exeter, Ipswich, Leeds, Manchester, Newcastle, Nottingham and Stratford (London)About the job

**Job summary**:
**Join the Insolvency Service as an A2 Administration Officer**

**Are you looking to gain valuable experience in both customer service and administration?**

The Insolvency Service is seeking enthusiastic and organised individuals to join our team as Administration Officers. This role offers an excellent opportunity to gain valuable experience in both customer service and administration, whilst contributing to the important work we do. We offer full training, flexible working arrangements, and are committed to continued learning and development to support your professional growth.

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.

The Insolvency Service is a great place to work, learn and grow your career.

**Job description**:
In this role, you'll play a vital part in supporting the efficient administration of bankruptcy and compulsory liquidation cases, contributing to the financial wellbeing of individuals and businesses.

The initial placement for these roles will be within our Official Receiver Services Directorate (ORS), which is responsible for investigating and administering bankruptcies and compulsory liquidations. You'll work in one of our Official Receivers' local offices or function teams, supporting activities such as:

- Identifying, protecting, and realising assets in bankruptcy and compulsory liquidation cases.
- Working closely with technical staff to identify misconduct and criminality in cases, helping to protect the wider economy.

**Our function teams offer diverse experiences, including**:

- ** Central Case Team (CCT)**: The initial point of contact for new insolvency cases, responsible for triaging and administering them.
- ** Income Payments Agreement (IPA) Team (Leeds)**: Assesses each bankrupt's ability to make monthly contributions and manage these payment agreements.
- ** Diverse Asset Realisation Team (DART) (Cardiff)**: Deals with the realisation of assets such as shares, after-acquired property, and pensions.
- ** Property Team (Ipswich)**: Handles all property-related work.

further details available in the Additional Info document

**Responsibilities**:

- What you’ll do.**

As an Administration Officer, you'll be part of an operational team. Your responsibilities will include:

- Working as part of an administration support team, handling a range of bankruptcy and compulsory liquidation matters.
- Managing your workload effectively, prioritising and completing assigned tasks efficiently.
- Communicating professionally with members of the public and private sector firms (e.g., solicitors) by phone, in writing and in-person interactions.
- Issuing reports to creditors and routine correspondence.
- Liaising with specialist staff on technical matters.
- Dealing with the realisation of assets to enable returns for creditors.
- Interacting effectively with internal and external stakeholders.
- Inputting and updating information on case management systems
- Reviewing and maintaining accurate case records to progress work in a timely manner
- Dealing with distribution of funds to creditors.
- Provide general clerical support.

**Person specification**:
To be successful in this role you must demonstrate:

- You are adaptable, a multi-tasker, and possess a can-do attitude.
- You have a strong eye for detail and ensure accuracy in your work.
- You can work independently and meet deadlines effectively.
- You take initiati

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