Training Centre Supervisor

2 weeks ago


Nottingham, United Kingdom JTL Full time

**PERM Full time (35hrs)**

**Location: Lead Centre based with travel to linked centres**

**Job Purpose**:
The Lead Centre Supervisor has responsibility for the day-to-day running of the prime and satellite JTL centres within the region. This important and multi-faceted role will range from front of house duties as required, key holding responsibilities, contribute to promotional activities and raising the centre’s profile.

The centre supervisor will report building-related matters to the Estates team and accommodate contractors as required to enable a common standard of building and facilities maintenance across multiple sites and compliance to include all aspects of health, safety and security suitability and compliance. They will also ensure that safeguarding is in place across our sites and will liaise with the safeguarding team as required.

**Key Responsibilities and Accountabilities**:

- Point of contact for all visitors to the prime centre and contactable across all centres in the region.
- Keyholder and emergency contact for all Centres within the region.
- Facilitate and oversee the day-to-day running of the centre/s.
- Enable effective delivery of all activities taking place at the centre.
- Promote commercial activity at the centre.
- Effectively communicate centre activity to all centre users.
- Contribute to training and development of the regional team.
- Assist Head of Region in achieving maximum customer satisfaction.
- Maintain and improve centre activities.
- Maintain facilities to a high standard, ensuring all health and safety and safeguarding requirements are met
- Organise and facilitate contractors/maintenance visits
- Liaise with marketing to maximise usage of JTL Centres, including the organisation and promotion of events at key times (e.g. National Apprenticeship Week, Skills Fairs etc)
- Sharing best practice through regular networking with other Training Centre Supervisors.
- Utilise agreed systems to manage the centre functions, analysis, and documenting.
- Assist the Head of Region in developing plans for the centre’s progress and growth.
- Support to all other departments with centre related issues.
- Reporting utilisation (content and format as agreed) monthly to the Head of Region.
- Assist the Head of Region in the development and preparation of activities in line with the strategy for the centres.
- Maintain accurate records and responsibly use resources to control costs to meet agreed budgets which will include raising of centre purchase orders on our Sage X3 system.
- Interact and co-operate with all members of the organisation, its suppliers, and customers.
- Front of house and invigilation support as required.

**Person Specification**:
Essential Requirements:

- A relevant Level 4 qualification or significant experience in a similar role.
- GCSE math and English A- C or equivalent.
- Ability to multi-task, dealing with ad hoc issues with a problem-solving approach.
- Current Driving Licence & use of a vehicle.
- IT literate.
- Significant experience of working in a similar role.

Desirable:

- A relevant Level 4 qualification in Building Services
- GCSE math and English A- C or equivalent or willing to work towards then within 12 months
- Experience of using electronic systems Word/Excel/Sage etc
- Understanding of Apprenticeship funding
- Understanding of Safeguarding requirements.
- Understanding of Awarding body requirements.
- Health & Safety qualification.

We welcome applicants from all sections of the community. JTL is committed to safeguarding and promoting the welfare of young people and expects all its employees to share this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

**A DBS disclosure will be required.



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