Repairs Advisor

4 weeks ago

Catford, United Kingdom Daniel Owen- UK Full time

Repairs Advisor L_1707842839 Posted: 13/02/2024
- Up to £16 per hour
- Catford, London
- TEMPORARY

**Repairs Advisor**
**South London**
**£16p/h**
**Repairs and Maintenance**

**Repairs Advisor - must have prior experience**

South London - Office Based

Monday - Friday (8:00am - 16:00pm)

**Looking for somene to start immediately**

**The Duties**:
These repairs will vary in nature and complexities. Whilst the core part of the role is providing bookings and diagnoses for new repairs, there will be the need to update residents on existing repairs and sourcing information to support the residents.

Providing good customer service at all times.

Dealing with high inbound call volumes.

Ensuring all data is logged accurately and updated accordingly.

Helping to support on customer complaints and finding resolutions to problems on first point of contact.

Work collaboratively with other departments to ensure a streamlined process

**Having repairs knowledge would be ideal and Contact Centre experience is vital.

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