Deputy Head of Reactive Maintenance

3 weeks ago

Reading, United Kingdom University of Reading Full time

Occupying three beautiful campuses (Whiteknights, with its early 19th century planned landscape, London Road with its formal gardens and ceremonial Great Hall, and Greenlands, Henley-on-Thames, with its riverside garden landscape) the unique “University within a Park” setting of the University of Reading is an inspiring place to come to work.

With such a varied portfolio, there is never a dull day in the Estates Team here at Reading. As well as being responsible for the management and maintenance of the University’s academic teaching and research buildings, we also care for a significant collection of Champion Trees, an expansive lake and the university SportsPark.

We are looking for an exceptional individual to assist in the development and implementation of a maintenance service for the University’s commercial portfolio, and then leading the team on a day-to-day operational basis. To take responsibility for the liaison with a wide range of internal and external stakeholders including, but not limited to, Property Services who manage the Commercial portfolio, specialist contractors and consultants, tenants and users of the space and other members of the Estates team.

The post holder must demonstrate a clear track record in the delivery of an effective, professional, customer and safety focussed, efficient maintenance service using a CAFM system, its workflow and reporting functions, as well as its capability for development.

The post holder will be responsible for agreeing, reviewing and revising key performance indicators and service level agreements for all aspects of reactive maintenance work, and for ensuring that the team meets these agreed standards.

The post holder will be offered the opportunity to join the formal on-call duty rota, covering one weekend in every 4/5, for which there is an additional allowance of c£3,800 per annum available.

There may also be an opportunity to take on responsibility for a key service area as a University Duty Holder for which there is an additional allowance of c£2,360 pa.

**Informal contact details**

**Contact role**:
Head of Reactive Maintenance

**Contact name**:
Karen Brading

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and is a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

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