Service Technician

2 weeks ago

Leicester, United Kingdom Medstrom Ltd Full time

**Service Technician**
Leicester, Leicestershire
Medstrom has developed a strong reputation for providing a reliable, dedicated and trusted service to our partners, across the UK and Ireland. As such, we are strong believers in wellbeing, personal development and feeling valued and appreciated whilst youare at work.
Our business has grown organically since its establishment, and we have earned a strong reputation in our industry. We are continually growing and evolving and can offer great opportunities for you to develop with our business, the "Medstrom family".
Guided by our core values of Respect, Teamwork, Excellence, Commitment, Integrity and Trust, we believe that our people are what makes us great
We are looking for a dedicated Service Technician to join us and help provide high-quality products to customers across Leicester.
**The Benefits**:

- Competitive basic salary of £21,500 - £22,500 with an estimated potential earning of approx. £25,500 with on-call payments
- Contributory Pension scheme
- On-call and call-out payments in addition to salary
- Discounts and cashback on shopping, supermarkets and holidays as part of our rewards scheme
- 30 days’ holiday including Bank Holidays
- Full Induction with great training and support from dedicated team members
- Receive a "treat" on your birthday
- Develop your career with a family-oriented business, your chance to join the Medstrom family
This is the ideal role for a confident driver with a great customer focus to embark upon a rewarding career with a growing business.
Working as part of a dedicated team, you will provide caregivers with the products and knowledge they need to deliver a high-quality service to patients.
At Medstrom, we pride ourselves on the quality of our team and believe that our people are what makes us great. We offer a high level of support, as well as learning and development opportunities, to ensure our employees are able to succeed. So, if you havethe right attitude and the drive to provide a high-quality service, then we want to hear from you.
**The Role**:
As a Service Technician, you’ll be tasked with delivering an effective and timely maintenance service to customers.
Specifically, you will undertake planned preventative maintenance, repairs, field modifications, and support at delivery stage to customers who have purchased a Medstrom product.
Dealing with customers based throughout Leicester, you will:

- Maintain stock and parts inventory
- Implement product modifications
- Deliver and install clean, ready-to-use products
- Collect faulty, failing or dirty products
- Clean, test and repair products
- Complete records of safety testing
- Provide demonstrations and basic training to caregivers
As part of your role, you will be required to take part in an on-call rota, once fully trained.
Hours of work: 37.5 per week, either working 8.30am - 5.00pm Sunday - Thursday or 8.30am - 5.00pm Tuesday - Saturday.
**About You**:
To join us as a Service Technician, you will need:

- Excellent customer service skills
- Basic knowledge of hygiene and safety rules
- A full driving licence with the confidence to drive long wheelbase vans, but training and support will be provided
- A DBS check (or the willingness to complete one)
- A proactive, 'can-do’ attitude
Experience in a customer-facing role or a driving role would also be an advantage.
Other organisations may call this role Electrical Technician, Mechanical Technician, Service Technician, Field Service Technician, Maintenance Technician, Maintenance Operative, Trainee Service Technician, or Junior Service Technician.
Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conductbusiness and we believe that the more inclusive our environments are, the better our work will be.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

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