Restaurant Receptionist

7 months ago

London, United Kingdom Searcys Full time

**Company Description** Searcys** is the longest-running independent catering company in Britain. Our Vision is to be the hospitality partner of choice to British cultural and heritage markets, design and deliver bespoke food and drink concepts with personality, run the best Champagne bars with a British twist and become a ‘London thing to do’.

As a Restaurant Receptionist/Host you will receive the following industry leading benefits:

- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 30 days annual leave (dependent on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Enrolment into Searcys Champagne School
- Meals provided on shift when working within one of our venues.
- Your birthday off to celebrate in style
- A day off to volunteer / give back to the charity of your choice
- TRONC

**Job Description** APPLLICANTS MUST HAVE VALID RIGHT TO WORK IN THE UK**
- Full-time
- Salary up to £13.50ph

**The Gherkin** is an iconic London landmark in the heart of The City of London. Our venue is located at the top of this iconic building, on levels 37, 38, 39 and 40. We are famous for our corporate events, beautiful weddings, private dining events with a spectacular view as well as delicious food, famous Champagne and cocktails served in our Helix Restaurant and Iris Bar on top of the building over the weekends.

We’re currently looking for a personable Restaurant Receptionist/Host to join our team here at Searcys at The Gherkin who will perform and assist in the smooth running of the reception desk and ensure all of Searcys standards and client requirements are adhered to at all times. You will be dealing with admin tasks, taking phone calls and making reservations as well as dealing with guests' requests. You will also be hosting busy lunch and dinner services in the restaurant and bar.

**APPLLICANTS MUST HAVE VALID RIGHT TO WORK IN THE UK**

**Key Responsibilities**:

- Greet all venue guests on entering the building and ensure they are made to feel welcome.
- Ensure that all check-in and check-out procedures are adhered to, with regards to registration and reservations.
- Take reservations and ensure that all information is correct.
- Upsell and promote venue facilities whenever possible.
- Ensure that all messages are recorded and distributed swiftly and charged accordingly.
- Check ID of all persons entering the venue as required.
- Keep the reception area clean and tidy at all times.
- Communicate with the management and team if any assistance is needed.
- Give any feedback received from customers to the appropriate manager.
- Host busy restaurant and bar with professionalism and smile.

**Qualifications**
- Proven track record in delivering outstanding 5-star service within either a corporate or hospitality environment.
- Previous relevant reception/host experience is welcome but not essential
- Organisational skills.
- Communication skills.
- Must be computer literate.
- Demonstrate a keen level of pro-activity.
- Ideally, experience dealing with ad-hoc administration tasks.
- Problem-solving skills.

**Additional Information** Searcys**, Britain’s oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International.

Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success.

If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team

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