Employee Relations Advisor

3 weeks ago

Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

Help us care for the people who care.

An opportunity has arisen to join our fantastic Employee Relations team based in Norwich, ideal for someone who is interested in providing excellent HR advice.

We are looking for an energised individual who will be excited to be part of our team and take ownership of the positive impact the HR helpline can have.

Who are we looking for?

We are looking for someone with good overall HR practice knowledge, together with supervision experience.

Communication is key. We are looking for someone who can communicate in a professional manner.

The successful applicant will work together with our HR team in keeping with our trust values of Positively, Respectfully and Together. We are looking for someone who has exceptional people skills as this role requires you to convey difficult decisions whilst having to maintain professional relationships.

If you want to make a difference in people’s experience at work by putting people before process, we want you to be part of our fantastic team

What can we offer in return?

This is an exciting time to join NSFT as we commit to developing our Trust.

NSFT is a large mental health trust employing staff in multiple locations across Norfolk and Suffolk. We provide mental health and learning disability services in the community and inpatient settings.

We believe that staff, who feel valued by their employers and are truly engaged, are able to provide better outcomes for our service users.

Being visible and accessible will be key, balanced with flexible hybrid working.

Interested?

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other and are looking forward to welcoming you

We want to recruit an Employee Relations Advisor to join and take ownership of our HR helpline and developing the service through driving customer focused service and analysing information generated through the helpline. The role is responsible for 4 Employee Relations Officers

Based at Hellesdon Hospital in Norwich the newly appointed Employee Advisor will take on a day to day supervisory role as part of the HR helpline.

The HR helpline is the first point of call for our 4,000 multidisciplinary teams for HR advice, including complex payroll and pension queries, sickness, performance management, probation and conduct concerns, flexible working, and policy advice. We strive to provide excellent customer service, to deal with issues as quickly and effectively as possible or to liaise with our experienced ER Consultants and HR Business Partnering team for the more complex cases.

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