Personal Assistant

4 months ago


Torquay, United Kingdom CoActive Care Full time

We are looking for an enthusiastic experienced personal assistant, who has preferably had some previous experience in health care, and is looking for a new challenge and future growth possibilities. We are a fast-expanding complex health care provision, and your primary role will be to support the Registered Manger and Directors with their ever-increasing demands of their time, and to work closely with them to help manage their daily responsibilities.

**Full Description**:
**Responsibilities**
- Plan and organise meetings and activities to ensure the full support of the Registered Manager and Directors.
- Fact finding through CRM systems to gather information requests
- Collating information for reports.
- Minuting of Management and staff meetings
- Ability to manage and prioritise own workload
- Ability to streamline existing and develop own administrative processes
- Ability to work autonomously, but happy to seek advice where necessary
- Organisation of management team supervisions and appraisals
- Support a culture of continuous improvement and share this knowledge across the homes to improve efficiencies, improve resident experience and reduce costs
- Use of bespoke in-house systems including salesforce CRM and Access Learning System (full training provided on all systems used)
- Monitoring of supplier’s contracts and the delivery of services, negotiation with current suppliers to optimise existing agreements
- Reporting on service delivery targets through monitoring, recording and reporting of performance statistics
- Support with budgetary management as required

**Professional Development**:
**We Can Offer**:

- Salary range - £36,000 per annum
- 28 Days Holiday (including bank holidays)
- Ongoing learning and development opportunities
- Employee Assistance Programme
- Nest Pension Scheme
- 3+ Years personal assistant experience at Senior/Director/Board level
- Educated to A Level standard or equivalent experience/qualification
- Min NVQ 3 in Business Administration or relevant experience
- A full UK driving licence would be beneficial
- Analytical skills & ability to problem solve
- Proven strong administration skills
- Accurate data entry
- Excellent telephone manner
- Ability to understand policies and procedures and their importance in the workplace
- Able to work independently, with minimum supervision
- Excellent planning & organisational skills
- Ability to communicate with staff at all levels
- Extracting information / Listening Skills
- Ability to provide excellent customer care
- Comprehensive PC skills
- Understanding of, or previous experience within Adult Social Care would be a distinct advantage (although not essential)



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