Customer Assistant- Christmas

3 weeks ago


Pudsey, United Kingdom M&S Full time

**Summary**

Purpose
- To deliver a great shopping experience for our customers, putting customers before task every time. Champion new ways of working within stores through an open mindset and positive attitude. Complete tasks and processes that deliver ‘best in town’ standards. Serve and sell across all channels brilliantly well. Be the voice of our customer to help us continually improve.

Customer Assistant - Christmas - Through The Night - Foods
- Pudsey. Short term Temp contract to support our customers over the Christmas period. This is a Working Through The Night Vacancy, applicants must be 18 yrs old or over in line with Government Working Time Directive.

Start Date 19/11/23 - End Date 30/12/23. £10.90 ph with an additional £3 ph paid for unsociable hrs

Weekend working is expected as part of the Marks and Spencer Labour Scheduling Principles. Shift patterns
- 21:00-07:00 x 4 days a week - specific days will be discussed upon successful completion of interview.
**All the details**

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’s strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG



  • Pudsey, United Kingdom M&S Full time

    **Summary** Purpose - To deliver a great shopping experience for our customers, putting customers before task every time. Champion new ways of working within stores through an open mindset and positive attitude. Complete tasks and processes that deliver ‘best in town’ standards. Serve and sell across all channels brilliantly well. Be the voice of our...

  • Customer Assistant

    3 weeks ago


    Pudsey, United Kingdom McColl's Retail Group Full time

    **Customer Assistant** **We’re currently looking for enthusiastic and engaging people to join our Store team. If you have experience as a Customer Assistant, and want to move into a role that will offer you an opportunity to step up and lead a store in the Store Manager's absence, this could be a great position for you.** Here at McColl’s, we pride...

  • Customer Assistant

    1 week ago


    Pudsey, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant at Marks and Spencer Pudsey Saturday only 8 hours per week 9.00am-18.00pm **All the details** Cafe Customer Assistant at Marks and Spencer Pudsey Sunday only 8 hours per week 9.00am-18.00pm **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new...

  • Customer Assistant

    4 weeks ago


    Pudsey, United Kingdom M&S Full time

    **Summary** Part time temporary Customer Assistant position working in the Cafe at Pudsey store. Vacancy 1 Sunday only 9.00-18.00pm Vacancy 2 Sun 11.00-17.00 Thu 11.00-17.00 Fri 11.00-17.00 Sat 11.00-17.00 Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working...


  • Pudsey, United Kingdom Farmac Building Supplies Ltd Full time

    Farmac Timber & Building Supplies is a family owned and run business based in Pudsey and we are looking for a full time Trade Counter/ Sales assistant for our busy Builders Merchants. You will be serving customers on the trade counter and on the telephone, putting stock away in the shop, counting stock, using the computer system to input stock and orders....

  • Fleet Assistant

    7 days ago


    Pudsey, United Kingdom VANCARE LTD Full time

    **Job Title: Fleet Assistant** **Location**: VanCare, Pudsey **Hours**: 8:00 AM - 5:00 PM (1-hour unpaid lunch break) **Salary**: £25,000 per year **Benefits**: - Enrollment in the Nest pension scheme - 28 days annual leave (includes automatic deductions for bank holidays and a few days over the Christmas period) **About Us**: VanCare is a leading...

  • Customer Assistant

    3 weeks ago


    Pudsey, United Kingdom M&S Full time

    **All the details** Customer Assistant, Pudsey, Foods 30 hours per week, fixed term contract initially, please see proposed working pattern below: Monday 10-18.00 Tuesday 14 -22.00 Thursday 5-13.00 Saturday 5-13.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...

  • Customer Assistant

    3 weeks ago


    Pudsey, United Kingdom M&S Full time

    **All the details** Customer Assistant, Pudsey, Foods 37.5 hours per week, fixed term contract initially, please see proposed working pattern below: Monday 10-18.00 Tuesday 14 -22.00 Thursday 5-13.00 Friday 5-13.00 Saturday 5-13.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before...

  • Customer Assistant

    2 weeks ago


    Pudsey, United Kingdom M&S Full time

    **All the details** Customer Assistant - In Store Bakery - 24 hrs per week. Proposed Working Patten Below - Saturday 5am - 10am Monday 1pm - 9pm Thursday 1pm - 9pm Friday 1pm - 8pm **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting...

  • Customer Assistant

    2 weeks ago


    Pudsey, United Kingdom M&S Full time

    **All the details** **Customer Assistant - In Store Bakery -Pudsey.** **24 hours per week - Proposed working pattern below.** **Sunday 5am - 10am** **Monday 5am - 10am** **Tuesday 1pm - 9pm** **Wednesday 1pm 8pm** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...

  • Customer Assistant

    3 weeks ago


    Pudsey, United Kingdom M&S Full time

    **All the details** **Customer Assistant - Cafe - Pudsey** **17.75 hrs per week.** **Temporary Contract** **Proposed Working Pattern Below** **Sunday 09.00-18.00** **Tuesday 14.00-16.00** **Wednesday 09.00-15.00** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of...

  • Customer Assistant

    4 weeks ago


    Pudsey, Leeds, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant, Pudsey, Foods 37.5 hours per week, fixed term contract initially, please see proposed working pattern below: Monday Tuesday Thursday Friday Saturday Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting...

  • Customer Assistant

    2 months ago


    Pudsey, Leeds, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant, Pudsey, Foods 37.5 hours per week, fixed term contract initially, please see proposed working pattern below: Monday Tuesday Thursday Friday Saturday Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting...

  • Customer Assistant

    4 weeks ago


    Pudsey, Leeds, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant, Pudsey, Foods 30 hours per week, fixed term contract initially, please see proposed working pattern below: Monday Tuesday Thursday Saturday Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our...

  • Customer Assistant

    2 months ago


    Pudsey, Leeds, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant, Pudsey, Foods 30 hours per week, fixed term contract initially, please see proposed working pattern below: Monday Tuesday Thursday Saturday Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our...

  • Customer Assistant

    3 weeks ago


    Pudsey, United Kingdom Marks & Spencer Full time

    Temporary Customer Assistant - New position of door host in our Pudsey store. Greeting and advising customers. 27 hours per week. Working Pattern Monday 10am-20pm Wednesday 10am-20pm Friday 10am-20pm **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores...

  • Customer Assistant

    4 weeks ago


    Pudsey, United Kingdom Marks & Spencer Full time

    Permanent Operations Assistant Vacancy. Working Pattern Week 1 Mon 13-21 Tues 13-21 Thur 13-21 Sat 7-15 Week 2 Sun 4-12 Tue 13-21 Thur 13-21 Fri 13-21 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive...

  • Customer Assistant

    4 weeks ago


    Pudsey, Leeds, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant - Foods (Deli Counter ) Pudsey 15 hrs per week Temporary Contract initially to work on our Deli/ Hot food counter. Please see proposed working pattern below. Wednesday , Saturday Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...

  • Customer Assistant

    4 weeks ago


    Pudsey, Leeds, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant - Foods (Deli Counter ) Pudsey 22.5 hrs per week Temporary Contract initially to work on our Deli/ Hot food counter. Please see proposed working pattern below. Sunday , Monday , Tuesday Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...

  • Customer Assistant

    3 weeks ago


    Pudsey, United Kingdom Marks & Spencer Full time

    Customer assistant on foods at Pudsey store 20 hours per week Variable shift patterns to include mornings and evenings **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes...