Sales Assistant

2 months ago


Ellesmere Port, United Kingdom McArthurGlen Designer Outlets Full time

**Job description** Experience Focused**
- ** Provide every customer with a luxury experience, working above and beyond the expectations of the Customer to create memorable experiences**:

- ** Be knowledgeable across all store products and services available to Customers**

**Driving Results**
- ** Care for your store and products, ensure housekeeping standards across all areas of the store, including stockroom, back of house and shop floor are maintained to a high standard**:

- ** Ensure omni order packed with care and attention, and sent out within specified time frames**:

- ** Ensure VM presentation standards are updated, maintained and reflective of the current VM guidelines, liaising with VM team for support and guidance**:

- ** Be aware of and follow the company procedures to ensure the health and safety of your customers and colleagues is prioritised and security of stock is protected**:

- ** Maintain stock awareness across all product categories, ensuring customer products are accurately processed at point of sale, return, delivery, transfer and omni distribution.**:

- ** Support the store outside of your normal day to day area of responsibilities as and when needed to meet the demand of the store and our customers.**:

- ** Ensure deliveries and transfers out are completed with the correct process and within agreed time frames in accordance with Mulberry guidelines
- including Customer repairs, returns and store transfers.**

**Communication and Building Relationships**
- ** Consistently demonstrate the Mulberry Employee and Brand Values in daily activities and behaviours**:

- ** Acting as an ambassador for the Mulberry brand, be passionate about all aspects of Mulberry products, services and experiences that Mulberry has to offer**:

- ** Communicate positively and authentically with your colleagues and Customers adapting style and approach as needed**

Job Reference: CHE03323


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