Soft Services Fm Contracts Manager

2 weeks ago


Truro, United Kingdom DK Recruitment Full time

**Contracts Manager**

**Cornwall**

**£36,000 - £38,000 + Car Allowance**

**Permanent Role**

DK Recruitment are looking to speak to Contracts Managers who are looking for their next challenge.

We are recruiting on behalf of our Facilities Management client who are in need of a Contracts Manager to come on to the team and manage all of the soft services throughout Cornwall.

To be successful in this role you need to have a confident and assertive personality and be extremely well organised and proactive.

As the areas Contracts manager you will be overseeing and delivering soft FM services such as;
- Cleaning
- Land & Grounds maintenance
- Pest Control & Ecology services
- Premises Management
- Security
- Traffic Control

**Some Key Role Responsibilities**
- Manage, co-ordinate and lead the cleaning, security, grounds maintenance and reception supply chain partners optimising the use of all resources, exercising budgetary control to achieve performance, quality service and the strategic objectives of the business.
- To interact & manage the works through the contract CAFM system ensuing all targets are achieved and SLA compliance.
- To lead and manage the Soft services helpdesk team, ensuring compliance and delivery through clear communication skills.
- The development, implementation and monitoring of service level agreements and key performance indicators in the line with the contractual requirements. This includes customer satisfaction and use of benchmarking to measure productivity to enable continuousimprovement.

**Preferred Qualifications**
- Level 3 Facilities Management qualification
- IOSH certified
- Infection Prevention and Control qualification
- BICs Assessor


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