HR Co-ordinator

**About the Role**

With a passion for people, the HR Coordinator (HRC) is the focal point of the HR function, providing a comprehensive and professional customer focused service to employees and managers. This role supports the Head of HR, HRBP and HR Advisors in the effective delivery of the HR Function to the business. The HRC must be able to effectively substitute for the HR Advisors when required, dependant on the level of the activity and should be comfortable in dealing with management and supervision at all levels of the organisation ensuring that all work is carried out in accordance with company policies, procedures, standards and work instructions in supporting the delivery of all HR processes.

Primary Responsibilities
- HR Administration

Support the HRBPs and HR Advisors in:

- Employee relations cases (including redundancy, grievance and discipline investigations and hearings) appropriate to legislation and best practice in order to minimise risk to the business.
- Recruitment processes in line with the Recruitment Framework.
- Absence issues and identification of any trends. Where appropriate, the HR Co-ordinator will attend meetings with a line manager and employee to discuss these issues, and facilitate the correct use of occupational health and absence management ensuring best practice and company policy are adhered to.
- Accurate advice to employees and management on all HR policies/procedures.
- Induction programme (delivery and content management and updates).
- Administration duties ie typing; data input; filing; scanning; meeting minutes; and reports.
- Maintaining an accurate and efficient HR database with employee information and necessary documentation, including administering new starters, changes and leavers on the system.
- Dealing with day-to-day HR queries through the HR mailbox or in person and advising in line with the current policies and procedures.
- Booking of all medicals including Random D&A testing and support in any OH Provider reviews.
- **Training and Competency**:

- Support the co-ordination of training, training plans and competency. This includes the maintenance of relevant systems, advice to employees/managers, booking courses, providing joining instructions and any follow up/feedback surveys.
- Establish and maintain good relationships with training providers in line with the Company training needs.
- Ensuring that all training needs from PDPs are recorded following start of year conversations and feedback provided back to managers on next steps.
- **Data Analytics**:

- Provide statistical data and written reports for inclusion in HR Reports to management, and other reports as required.
- Ensure data integrity in HRIS and supporting the transfer and upkeep of data in the new HRIS system.
- Reporting and dashboarding. Involved in the aggregation of data, maintaining HR data quality, and the analysis of data as and when required.
- Responsible for creation and delivery of monthly reporting metrics (inc board metrics) HC/FTE, absence, attrition etc.
- Partner with FP&A to ensure consistent reporting across Finance and HR.
- Completion of competency data transfer to Vital.
- Run and share statistics on key employee processes such as performance review conversation completion and objective setting.
- **Performance**:

- Support the annual performance and pay review processes and provide assistance with training and associated data processing and analysis required.
- **HR Projects**:

- Support all HR projects as requested by the Head of HR

**Qualifications**
- CIPD associate/member or willing to work towards.
- Tertiary qualifications in a relevant discipline would be advantageous.

**Experience**
- Proven experience working in similar HR within a similar industry sector.
- Proven experience operating at this level with a working knowledge and understanding of all facets of human resources including recruitment and resourcing, employee relations, talent and performance management, people development and coaching at all levels, learning and development, compensation and benefits, and organisational design.
- Working knowledge and understanding of employment law, with some previous experience in supporting the process and administration involved with disciplinaries and grievances.
- Ability to build relationships and manage stakeholders at all levels within an organisation.
- Proven experience in the management of confidential information.
- Experience of taking initiative in and co-ordinating a varied generalist HR role.

**Behaviours and Skills**
- Excellent written and verbal communication skills with the ability to communicate appropriately with persons at every level of the organisation.
- Meticulous attention to detail and accuracy.
- The ability to foster teamwork and commitment to providing excellent customer service.
- Written communication skills - able to prepare information for management, reports, staff instructions, policy and procedure development