Business Administrator

5 months ago

Attleborough, United Kingdom Westward Care Ltd Full time

**Job Description**:
**Business Administrator**

**We are currently looking for a Business Administrator to join our team, based in Attleborough.**

8-Acres is a amazing residential service providing accommodation and support for individuals with moderate and severe learning disabilities, autism and complex needs.

**We know the amazing and life changing work our teams do every day for the people we support, which is why we offer**:

- A Competitive rate
- Specialist and Blended Training and Development - we believe in promoting from within
- Access to Digital Perks where you can gain discounts on gym memberships, shopping, theme parks, travel and more
- Unlimited Refer a Friend Scheme to earn £300 per successful referral
- Onsite free office parking.

**Role and Responsibilities**:
This role is to support the wider business, working within a fast-paced environment. You will ensure that the back-office duties and processes carry on with efficiency and accuracy, to enable the smooth running of the business. Key tasks include but are not limited to:

- Be able to develop support plans for the Service Manager to complete, Update support files for service users and staff, ensure all files are accurately maintained
- Manage the sending and then checking payments of invoices for service users, Customer billing and credit control
- Respond to telephone enquiries and signposting to the appropriate person e.g. staff queries relating to pay, referral enquiries, job vacancy enquiries etc.
- Take notes for managers as required e.g. absence review meetings, investigation meetings, disciplinary hearings
- Raising purchase orders and sales invoices
- Processing of payroll hours into internal database
- Ordering supplies
- Typing up documents
- Archiving, taking minutes in meetings, hearings and appeals.
- Liaising with IT, Faxing Scanning/Printing Data inputting, copier maintenance
- Incoming and outgoing Post
- Audits on personnel files
- Prepare for CQC inspections and for LA compliance audits
- Ensure Care Free is being used effectively and an audit trail is visible for the RM and AOM
- HR Admin where necessary - eg: Inductions
- Liaise with finance with any changes of care packages.

You should be commercially aware and ideally, will have some experience within a finance / accounts / payroll function. You will also have strong communication and team work skills. Key skills include:

- Good level of I.T literacy including Microsoft packages including Word, Excel and PowerPoint
- Able to understand and follow instructions & policies
- Able to use initiative and have the ability to work to process and meet deadlines.
- Strong organisational skills and the ability to multi-task
- Self-Motivated
- Good written/verbal communication skills to all business levels
- Able to work as part of a team

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