Emergency Call Handler

2 weeks ago


Cramlington, United Kingdom One Way or Another Ltd Full time

Our client Northumberland Fire and Rescue Service are seeking Emergency Resilience Fire Call Handlers who are able to provide emergency response support in the event of exceptional demands on our service, or to cover for periods of industrial action by our workforce.

Please read all of this advert before applying

Emergency Resilience Fire Call Handlers will be required to staff our Fire Control Room, receive information relating to emergencies and subsequently relay that information to other areas of the Service. Training will be provided to enable them to deal with this task.

Individuals will be required to undertake a basic training course at our HQ site in Cramlington. It is anticipated that this course will be a day in duration. Upon successful completion of the training, they will be employed on a Casual Worker Agreement and the Service will not be obligated to provide individuals with any hours of work.

Casual Work Agreement: Emergency Resilience Fire Call Handlers will receive £13.41 per hour, for hours between 06:00hrs-20:00hrs Monday to Friday and £20.12 per hour for weekends and hours between 20:00hrs and 06:00hrs on Weekdays.

Retention Fee: A £250 retention payment will be made for every 4-week period of availability you provide after completing initial training.

Please be aware that to receive the retention payment you must attend the relevant ongoing training as required.

You will be contracted to work only when required by the Organisation. There will be no guarantee of future work - this is called a Casual Worker Agreement. Industrial action could take place at any time during the day or night therefore applicants need to be prepared to work both day shifts and night shifts however there will be notice given prior to any planned requirement to work.
- Be eligible to work in the United Kingdom.
- Be available to attend the relevant assessment dates, and complete the initial training course in full.
- Be able to follow instructions and work as part of a team.

Recruitment Process: You will be invited to attend for an interview, following a successful outcome, you will be invited to attend the initial training course.

**Job Types**: Temporary contract, Zero hours contract
Contract length: 6 months

**Salary**: £13.41 per hour

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Overtime

Ability to commute/relocate:

- Cramlington, Northumberland: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: 1004666714152093



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