Technical Support Agent

3 weeks ago


Exeter, United Kingdom Helpline Limited Full time

Working from our offices in Exeter. Inbound and outbound calling to and from customers, providing them with technical support and troubleshooting any issues that may occur with their personal alarm equipment.

**Full training will be provided.**

**Key responsibilities**:

- Data handling and inputting.
- Customer Support Responsibilities
- Troubleshooting Technical issues.

**Experience / Requirements**:

- Excellent telephone manner
- Good computer literacy
- Efficient technical skills - ability to troubleshoot.
- Strong communication skills - especially with the old and vulnerable.

**Benefits**:

- Coffee and cake days.
- Work outings.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 30 per week

**Salary**: £10.42-£13.00 per hour

**Benefits**:

- Company events
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work Location: Hybrid remote in Exeter, EX1 1TS


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