Otm/gtm Application Specialist

5 months ago

Crawley, United Kingdom Thales Full time

Location: Crawley, United Kingdom

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across five major industries; Aerospace, Defence, Ground Transportation, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

**Primary Purpose of the Role**:

- Experienced OTM/GTM Functional Consultant who has experience configuring OTM/GTM modules to meet the needs of the organisation. Who is also able to collaborate with business stakeholders to gather and understand the OTM/GTM management related business requirements.
- Should also possess the following skills:

- Ability to Design, Build and implement customisations and enhancement (when necessary) to align with and support business processes
- Provide training to users
- Create and maintain technical documentation for configurations, customizations, and business processes.

The role will require experience and capability in standard lifecycle activities - requirements mapping, gap analysis, conference room pilots, UAT and all the other disciplines required for implementation. Furthermore the role will include all other aspects of functional consulting, i.e. bespoke projects, customisations, upgrades, system and business process advice and guidance.

The role reports directly to the Applications LBPL, with cross-functional responsibilities to members of the Applications Management Leadership Team, the IS Project Management Group and senior Business Sponsors.

**Principal Relationships (beyond the UK IS team)**:

- ** Business Users and key process owners** (Application Management Support Team)**:

- ** ERP Application Vendors and 3rd Party Support Management**:

- ** Group IS (especially the ERP and PLM systems Teams and EA)**:
**Key Responsibilities and Tasks**:
Delivery of ERP services through the following:

- Provision of Functional Consulting Services for GTM/OTM Modules and Group/Business Applications.
- Gathering, documenting and managing business requirements and process flow charts
- Providing hands on analysis, design, testing, training, implementation and support utilizing prescribed software design lifecycle techniques and system documentation techniques (AIMS/OUM)
- Assist in defining and optimizing simple yet effective business processes and drive change within the organization through negotiation and consensus-building
- Ensure OTM/GTM initiatives follow the proper planning, scheduling and management processes
- Manage on-time project delivery and business expectations and ensure customer satisfaction
- Assist with risk management and change management on projects
- Work closely with the business community. Participate in user and task analysis to maintain the business community's perspective. This may include coaching and mentoring via workshops and/or transition support activities.
- Responsible for preparing and supporting the preparation of Functional Designs documents for custom development.
- Participate in transitioning the solution requirements to the 3rd Party development team to ensure a clear and complete understanding of the requirements.
- Assist in translating requirements into test conditions and expected results for Functional, System Verification and User acceptance testing.
- Participate in quality management reviews as outlined in the Validation Task Overview, in particular reviews of the designs, prototypes, and other requirements work products to ensure they fulfil the requirements.
- Build and maintain client relationships both internally and externally.

**Skills**:
Essential
- OTM/GTM Solution expert - a minimum of five years implementation experience
- Essential Functional Skills: OTM/GTM modules/functionality as appropriate
- Oracle ERP exposure across any of the following domains:

- Manufacturing and Supply Chain Modules
- Procurement /Purchasing Modules
- Projects Modules
- Repair/Service Modules
- Finance Modules
- Knowledge/experience of design to implementation methodologies - with experience gained on ERP implementation projects
- Technical IT (security, transaction processing, user interface, data management, Operating Systems Services)
- Understanding of SLA and Service

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