Customer Team Member

5 months ago


Solihull, United Kingdom Coop Full time

**Customer Team Member**

Location: Unit 2 Farmhouse Way, Monkspath, Solihull, B90 4EH

Pay: £10.90 per hour + great benefits

Contract: 11 hours per week + regular overtime, permanent, part time

Working pattern: Varied shifts, including early mornings, store opening at 5:45am, afternoons, late evenings, store closing at 11pm, and weekends, to be discussed at interview.

Full training given

You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm, or involves working in one of our petrol forecourts.

As a customer team member at Co-op, you’ll provide friendly, thoughtful service, and be on hand to support customers whenever they need your help. You’ll also make sure your store is in great shape - working as part of a team to replenish products and support deliveries.

In return, we’ll give you opportunities to develop your skills and progress your career. You’ll also get fair pay, and a benefits package that includes a pension, colleague discount and support for your physical, mental and financial wellbeing.

**What you’ll do**

**- Friendly and thoughtful service **- Friendly and thoughtful service - you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Engage with everyone to succeed together - you’ll build strong relationships with your colleagues in-store ¬- working together as a team to solve problems for the benefit of customers and members and each other
- Make sure the store is safe, legal and operational - you’ll complete daily checks to make sure the store is safe for our customers, and replenish products while checking their dates, prices and temperatures are legally compliant
- Embrace change - you’ll help to embed change in store, embracing and supporting changes so they become a natural way of working, and sharing experiences with other colleagues to help them positively adapt to changes
- Co-operate for a fairer world - you’ll get involved in day to day community activities like supporting our FoodShare scheme, and help your local member pioneer by taking part in local community events

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- good communication skills, with the ability to build positive relationships with everyone
- strong problem solving skills
- the flexibility to work a range of shifts

**Why Co-op?**

We’ll help you learn new skills, and give you the opportunity to support your local community. You’ll also get package that includes:

- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 31 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


  • Customer Team Member

    6 months ago


    Solihull, United Kingdom Coop Full time

    **Customer Team Member** Location: Unit 2 Farmhouse Way, Monkspath, Solihull, B90 4EH Pay: £10.90 per hour + great benefits Contract: 11 hours per week + regular overtime, 1 month temporary contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed...


  • Solihull, Solihull, United Kingdom Grafton Group plc Full time

    Are you looking to launch your career in a dynamic and rapidly expanding company? Do you have excellent customer service skills and a passion for working as part of a team?About the RoleWe are seeking an enthusiastic and motivated Warehouse and Customer Service Team Member to join our Selco team. As a key member of our branch, you will be responsible for...

  • Team Member

    6 months ago


    Solihull, United Kingdom Boston Tea Party Solihull Full time

    Boston tea party began its soulful journey in the 90s as four quirky, independent cafes, then along came Sam Roberts, the CEO with a love for hospitality and a mission to prove that doing good is good for business. Sam has always challenged the norm and no more so than when challenging the industry on single use coffee cups and helping young adults in our...

  • Team Member

    6 months ago


    Solihull, United Kingdom Boston Tea Party Solihull Full time

    Boston tea party began its soulful journey in the 90s as four quirky, independent cafes, then along came Sam Roberts, the CEO with a love for hospitality and a mission to prove that doing good is good for business. Sam has always challenged the norm and no more so than when challenging the industry on single use coffee cups and helping young adults in our...

  • Team Member

    6 months ago


    Solihull, United Kingdom Boston Tea Party - Solihull Full time

    **Who we are** Boston tea party began its soulful journey in the 90s as four quirky, independent cafes, then along came Sam Roberts, the CEO with a love for hospitality and a mission to prove that doing good is good for business. Sam has always challenged the norm and no more so than when challenging the industry on single use coffee cups and helping young...

  • Team Member

    2 months ago


    Solihull, United Kingdom Virgin Active Full time

    KAUAI, part of the Virgin Active brand.At KAUAI we are passionate about health and wellbeing and we promise to deliver nothing but the very best in food and nutrition. Serving the best quality ingredients means we bring to our customers real food that is, where possible, free of GMO’s and has no additives, preservatives, artificial colourants and...


  • Solihull, Solihull, United Kingdom YMCA St Paul's Group Careers Full time

    The Lifeguard Team Member plays a critical role in ensuring the safety and well-being of our pool users at the YMCA St Paul's Group. As a key member of our team, you will be responsible for:• Monitoring activities and responding to safety concerns• Maintaining the cleanliness of the pool and surrounding areas• Working with colleagues to provide...

  • Catering Team Member

    3 weeks ago


    Solihull, Solihull, United Kingdom Mitie Full time

    About the RoleWe are seeking a dedicated and detail-oriented Catering Assistant to join our team at Npower, Solihull, West Midlands. As a key member of our catering team, you will be responsible for ensuring the exceptional customer experience is delivered every day.Key Responsibilities:Maintaining the cleanliness and organization of dining and service...

  • Nights Team Member

    6 months ago


    Solihull, United Kingdom Premier Inn Full time

    Nights Team Member - Solihull Town Centre Premier Inn - Hotel, Up to £11.42 per hour night shift, 16 hours a week - guaranteed hours to plan your week around. **Nights Team Member - Solihull Town Centre Premier Inn - Hotel** Come and be a Nights Team Member at Solihull Town Centre Premier Inn. As the go-to for our hotel overnight guests, use your calm...

  • Foh Team Member

    1 week ago


    Solihull, United Kingdom Carluccio'S Full time

    Join the Heart of Hospitality as a Front of House Team Member at Carluccio's!About Us: At Carluccio's, we don't just serve food—we create memorable experiences with our authentic Italian cuisine and welcoming atmosphere.Our success is built on the passion and dedication of our team, and we're looking for a vibrant Front of House Team Member to bring our...

  • Nights Team Member

    6 months ago


    Solihull, United Kingdom Premier Inn Full time

    We're currently recruiting in our Solihull (Hockley Heath, M42) Premier Inn. Working 24 hours per week, paying up to £11.42 per hour. **Nights Team Member - Solihull - Solihull (Hockley Heath, M42) Premier Inn** Come and be a Nights Team Member at Solihull (Hockley Heath, M42) Premier Inn. As the go-to for our hotel overnight guests, use your calm...

  • Nights Team Member

    6 months ago


    Solihull, United Kingdom Premier Inn Full time

    We're currently recruiting in our Solihull Town Centre Premier Inn. Working 16 hours per week, paying up to £12.39 per hour. **Nights Team Member - Solihull Town Centre Premier Inn*** Come and be a Nights Team Member at Premier Inn in Solihull. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer...


  • Solihull, Solihull, United Kingdom Mitie Full time

    Job Description\As a Hospitality Team Member at Mitie, you will play a vital role in delivering exceptional customer experiences in our catering services.\Your responsibilities will include preparing and maintaining dining and service areas, serving food in correct portions, and washing dishes, cutlery, and other catering equipment.\You will also be...

  • Kitchen Team Member

    6 months ago


    Solihull, United Kingdom Greene King Full time

    We’re in need of some talented individuals to join us as a Kitchen Team Member on a **(FULL TIME OR PART TIME)** basis at **(PUB NAME, LOCATION)** Our Premium & Urban division in Greene King includes a smorgasbord of different pubs, all thriving on innovation and providing new experiences. Our teams are bursting with energy, passion and excitement for the...

  • Team Member

    6 months ago


    Solihull, United Kingdom O'Neill's Full time

    As a Team Member at O'Neill's Solihull, you will become a master of all trades. You’ll offer a warm welcome and excellent service in our restaurants and with support and training from us, you’ll be able to help out in the kitchen and on the bar too! Join us at O'Neill's. From breakfast to big nights out, our teams are the local legends. The atmosphere...

  • Team Member

    6 months ago


    Solihull, United Kingdom Ember Inns Full time

    As a Team Member at the Olton Tavern, you will become a master of all trades. You’ll offer a warm welcome and excellent service in our restaurants and with support and training from us, you’ll be able to help out in the kitchen and on the bar too! Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set...

  • Customer Team Leader

    6 months ago


    Solihull, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Unit 2 Farmhouse Way, Monkspath, Solihull, B90 4EH- Pay: £13.32 per hour- Contract: 39 hours per week + regular overtime, permanent, full time- Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview- Full, paid training...


  • Solihull, Solihull, United Kingdom Zizzi Full time

    Short-Term Front of House Role at Zizzi, Hampton CourtWe're seeking a passionate and friendly team member to join our Front of House team on a fixed-term contract. If you love serving great food and providing excellent customer service in a fast-paced environment, this could be the perfect opportunity for you.You'll work with a fun and family-run business...


  • Solihull, Solihull, United Kingdom Next Full time

    Role Overview:We are seeking a highly motivated and enthusiastic individual to join our team as a Christmas Support Team Member. As a key member of our sales floor team, you will play a vital role in delivering exceptional customer service and helping our customers find the perfect products.About the Role:You will be responsible for offering fast and...


  • Solihull, United Kingdom PIzzarella Full time

    '''Duties''' - Greet and welcome guests in a friendly and professional manner - Take and process customer orders accurately and efficiently - Provide recommendations and upsell menu items to enhance the guest experience - Prepare food and beverages according to established recipes and quality standards - Ensure food safety protocols are followed at all...