Lead Iqa

1 month ago


Ilford, United Kingdom Trigon Recruitment Full time

**Role:

- Quality and Performance Manager**

**Location:

- Bromley by Bow**

**Salary:

- £34,000**

As an integral member of the regional team, you will have the responsibility for leading operational delivery staff to deliver outstanding curriculum to our learners, while ensuring a quality service to all learners, in-line with OFSTED, Awarding Organisations,EFSA and Combined Authority requirements, as well as VSS policies and procedures. Working with the tutors and reporting directly to the Regional Operations Manager (ROM), you will promote sharing of best practice and knowledge, embed continuous quality improvements,and ensure high quality delivery takes place throughout the delivery teams to support the success of the contract You will be responsible for overall effectiveness of the tutors and their KPIs as set by the SMT and ensure business processes and practices aredelivered consistently to agreed quality standards across a range of activities and teams using appropriate quality assurance processes and data.

**Key responsibilities**:

- To line manage your tutors and ensure that they meet their KPI’s for

performance and quality, providing a personal development plan to enable
- staff to reach their potential
- To direct the operational delivery teams to achieve key contract performance

targets needed to meet minimum standards for Ofsted, ESFA, Awarding
- Bodies and external inspections.
- To support, analyse, review, and drive self
- assessment and quality

improvements across the region, focusing on achieving outstanding quality

of education and outcomes for learners, that are aligned across the business

and encompass additional to regional variances
- Ensure the region is always able to demonstrate the 3 I’s - Intent,
- Implementation and Impact against the learner experience and staff within

your region
- Ensure the VSS curriculum is implemented and standardised to effectively

meet quality standards and learner needs.
- Support the design and implementation of CPD and standardisations for all

delivery staff.
- To ensure identified improvements to teaching, learning and assessments

are based on all quality assurance processes including learner walk through

observations, OTLA feedback, interim and summative sampling, data

scrutiny, learner feedback, whilst ensuring risks and shortfalls are highlighted

to the ROM.
- Work with the wider business to embed quality improvement processes and

to ensure all self-assessment activity is inclusive.
- Produce and use data reports on a range of quality measures to monitor the

progression of learners and support timely achievements and impact to

learners
- Implement and influence feedback and improvement requirements from
- Awarding Organisations and Inspectorates to ensuring all internal processes

meet external standards.
- Support the development of internal documents, process and policies linked

to the delivery of programmes.

**Essential Requirements**
- Hold V1 and A1 qualifications or alternatives
- Hold a teaching and or learning and development qualification
- Experience of leading on quality assurance process
- Direct experience of Ofsted and other external inspections
- Experience of supporting the development of curriculum and resources for

classroom and remote delivery
- Knowledge of ESFA and devolved funding rules and audit requirements
- Experience of delivering, meeting, and exceeding targets