Case Owner

1 month ago

Exeter, United Kingdom RSR Public Safety Full time

RSR is a public safety & enterprise security recruitment specialist.

We assist public safety employers find the right talent.

We assist all employers when they want to source public safety and enterprise security skills and experience.

RSR are currently recruiting for** Case Owner**

To support the delivery of an effective Criminal Justice system by ensuring prosecution files are complete; by inputting and maintaining police data systems (paper and electronic), and liaising with other agencies to secure the delivery of the crime file to the Crown Prosecution Service and interested parties to the required standard and timescale.

**Location**:Exeter, Middlemoor

**Contract**: 7 months

**Work hours**: Part time -25.5 hours per week - Hybrid

**Salary**: £11.32 per hour PAYE - £14.51 per hour Umbrella

**Vacancies**:1

**Vetting Level**: NPPV2

**Main duties and responsibilities**
- Complete an administrative check on the contents of the case file received from the Officer in Charge, ensuring completeness to Force policy and CPS requirements.
- Request and gather information from a variety of sources, including partner agencies and other external agencies, so as to ensure the completeness of the case file.
- Ensure high quality prosecution files by correctly inputting, maintaining and, where appropriate, monitoring data on the police database in a timely manner and having regard to Force policy and legislative requirements and further, ensuring such information is correctly relayed to partner agencies and their database systems.
- Prioritise and manage a workload, ensuring that timelines are followed for each case, allowing time for other agencies such as CPS, sufficient time to deal with their responsibilities.
- Effectively communicate either by telephone or electronic means all tasks/information allocated to or received from the OIC or police personnel, CPS and other agencies and provide advice/guidance when required.
- Support colleagues, especially new staff, by providing instruction, guidance and advice where necessary.
- Enter information correctly using an appropriate computer system, in accordance with legislative requirements and Force policy. Retrieve and present information in a suitable format and supply to relevant personnel.
- Record, store and supply information in accordance with organisational policy and legislative requirements
- Ensure a sufficient stock of items in order to facilitate the achievement of local and organisational objectives
- Prepare for and actively contribute within meetings in a clear, concise and relevant manner, ensuring decisions and actions are communicated to appropriate personnel
- Provide specialist advice and knowledge to colleagues, partners and other individuals and agencies to support the achievement of organisational objectives and enable compliance with organisational policy.

**Essential**
- Input, retrieve and present data using a computer
- Maintain a record management system
- Provide specialist advice and knowledge
- Provide customer service
- Work as part of a team
- A basic understanding of the criminal justice system and the relationship between the CPS, court systems, victim/witness care units & defence solicitors
- Demonstrable ability to use bespoke, complex databases
- Proven ability to write clearly, concisely and unambiguously so as to aid well-structured file and data entry
- Demonstrable ability to communicate verbally with a diverse variety of partner agencies, police officers and staff all of whom may have particular needs
- Proven ability to challenge robustly others’ entrenched positions
- Demonstrable emotional resilience to help deal with difficult information on crime file

RSR is member of the Red Snapper Group.

The Red Snapper Recruitment Group is an equal opportunities employer.

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