Helpdesk Planner

Multi Trades Recruitment are seeking to recruit Help Desk Operatives for a Facilities Management company working in Stoke (ST4).
- 8am-5pm.
- Monday - Friday.
- £10.42p/h.
- Weekly pay.
- Immediate start available.

**About The Job**:

- The role will require you to organise and manage the ongoing distribution of all facilities management work, from customer enquiry to job completion across the estate.
- Overseeing a variety of jobs & maintenance engineers to ensure the KPIs & SLAs of the contract are met.
- Planning workers schedules.
- Raise POs.
- Escalate complaints.
- Follow up on jobs & ensure sign off of completed works.
- Working from home available.
- Unlimited overtime available. (1.5x rate weekdays & Saturdays, 2x Sundays)

**About You**:

- Facilities Management experience.
- Strong IT experience.
- Strong communicator.
- Highly organized.
- Proactive.
- Able to fit in & work part of a team.
- Speak, understand and write in clear & fluent English.