Beauty Advisor

3 weeks ago

Glasgow, United Kingdom KIKO Milano Full time

**JOB DESCRIPTION**

**(Must be fully flexible)**

**MISSION OF THE POSITION**

The Beauty Advisor is our KIKO Ambassador responsible to drive customer experience, sales and business KPIs in line with the KIKO Brand Strategy.

**MAIN RESPONSIBILITIES**

**CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT**
- Deliver outstanding service by engaging, connecting and servicing all visitors with the right behaviour (attitude, outfit and make-up look in line with KIKO standards).
- Deliver business goals as defined with the Store Manager (Customer Experience, Sales, KPIs)
- Satisfy Customer’s needs with cross-selling products.
- Completion of all BeKIKO dossiers, quizzes and training elements
- Update Management with any issues that require solving in order to deliver the highest Customer experience and KPI results (E.g. Trends, Stock, Housekeeping etc.).
- As a full-time employee you may have the opportunity to undertake responsibilities as a ‘Beauty-Tutor’ assisting the Store Manager in training the store team.

**PROCEDURES & POLICIES EXECUTION**
- Guarantee that store is compliant with all KIKO standards
- Guarantee KIKO standards and procedures as defined in KIKO STORE BOOK and explained by the Store Manager.
- Contribute to maintain qualitative standards in terms of image (layout, merchandising and proper housekeeping of the Store) and quality standards of KIKO Customer Care.
- Guarantee the constant updating on market trends.

**JOB REQUIREMENTS**
- Minimum 1-2 year of experience in a similar role - either Fashion or Beauty
- Strong knowledge of beauty products and trends
- Excellent communication and customer service skills
- Ability to work in a fast-paced retail environment
- Full Flexibility to work evenings, weekends, and holidays
- Proven ability to meet sales targets
- Knowledge of skincare routines and techniques
- Ability to maintain a clean and organized work area

**Job Types**: Part-time, Permanent

Pay: £12.00 per hour

Expected hours: 20 per week

**Benefits**:

- Employee discount
- Store discount

Schedule:

- Flexitime

Ability to commute/relocate:

- Glasgow: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Have you previously worked in a retail environment - apparel or beauty?

**Experience**:

- beauty sales: 1 year (preferred)

Work Location: In person

Application deadline: 08/06/2024
Reference ID: Braehead
Expected start date: 08/06/2024

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