City Centre Support Officer

6 months ago


Leeds, United Kingdom 3GS (UK) Limited Full time

**JOB TITLE**:City Centre Support Officer

**COMPANY**: 3GS (UK) Limited

**RESPONSIBLE TO**:Team Leader

**PLACE OF WORK**:Business Support Centre, Civic Hall, Calverley Street, Leeds, LS1 1UR

**SCOPE AND GENERAL PURPOSE OF JOB**

City Centre Support Officer’s (CCSO) will support Leeds Council to tackle environmental crime and antisocial behaviour.

**Benefits**
- A minimum of 5.6 weeks annual leave
- Company pension scheme
- Overtime available
- Promotional opportunities available
- Uniform provided
- Company vehicle provided on site
- On-site parking
- Paid volunteer days
- Employee of the month and company events
- Long service awards
- Rewards and recognition

**Times of work**

40 hours per week, 8 hour shifts, 5 days over 7 shift pattern (includes weekend working)

**Salary**

£10.50 per hour

**Terms of the role**

Fixed term contract for 17 weeks initially, with the option of alternative employment following this period

**RESPONSIBILITIES**

**Main purpose of the role**

As an CCSO, you'll work in partnership with Leeds Council. To routinely foot patrol streets and public places to enforce environmental legislation assisting on managing the local peddlers, buskers and preachers. Currently patrolling in the city centre but also covering outer district areas as the contract expands. You will work as a representative of the Council. Please note, this position requires you to be on your feet and walking for the majority of the shift.

**Responsibilities**:

- Patrolling the local area
- Interacting directly with clients and offenders
- Checking pedlars, sellers and charity collectors’ certificates and licences
- Ensuring you are working in accordance with relevant legislation, guidance, policies and procedures
- Preparing and submitting witness statements
- Dealing with the general public and being an approachable friendly point of contact
- Responding promptly to prevent or diffuse any actual problems of public order or safety within our communities, calling appropriate assistance where necessary
- Attending court to give evidence if and when necessary
- Operating and uploading body camera footage
- Carrying out ID and address checks with the Head Office

**FLEXABILITY**

**Job Types**: Temporary contract, Fixed term contract

**Salary**: £10.50 per hour

**Benefits**:

- Company events
- Company pension
- Paid volunteer time

Schedule:

- 8 hour shift

**Experience**:

- Customer Service: 2 years (preferred)

Licence/Certification:

- Full UK Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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