Administrator

2 months ago


Doncaster, United Kingdom Reed Business Support Full time

I am currently recruiting for an administrator to work at my client, a leading public sector organisation based in the DN4 postcode of Doncaster.

**Duties will include**:

- Providing high quality administrative support in setting up and maintaining functional systems which adhere to GDPR.
- Maintaining accurate customer records both manually and electronically and producing monthly statistical reports.
- Using IT systems to input data, word process letters, memoranda and reports, including work of a confidential nature.
- Dealing with enquiries from the public, officers of the authority and others, ensuring that these are dealt with and appropriate and feedback is given.
- The calculation of interim accounts using a charging system unique to the Assistive Technology Team. To create financial individual client and business contracts for VAT & non VAT accounts on the ERP system to ensure the correct charges & payment methodsare applied to the contract identifying direct debit details where appropriate.
- To monitor clients circumstances in relation to eligibility criteria regarding the Home Alarm Service.

**To be successful in this role you will have the following skills and experience**:

- Experience of operating administrative processes within a busy office environment
- Customer service experience
- Ideally have a financial background (although there will be training)
- Experience of working to tight deadlines
- Excellent understanding of data protection and security of information principles
- An understanding of the physical, social and emotional needs of the service users
- Good verbal communication skills and the ability to write type and converse information to those who need to be aware

You will also need to pass an enhanced DBS check


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