Business Change Analyst

5 days ago

London, United Kingdom eFinancial Careers Full time

**About this role**:
The Business Change Analyst will join the Change Team to support specifically the EMEA Banking & Capital Markets (BCM) and Commercial Real Estate (CRE) lines of businesses (LOBs), reporting to the BCM&CRE Change Lead for the region.
The BCM LoB comprises of multiple businesses, largely Lending and Debt Capital Markets, and Financial Institutions and Corporate Banking in terms of coverage. CRE's focus is largely Lending.
The individual will serve as a project lead and business analyst supporting the Change Lead, Business Leaders, COOs and project sponsors on activities such as sizing, scoping, business case development, and on key design and implementation activities especiallythe op model design (front to back) and design of associated processes& procedures, integrate controls design and manage implementation, ensuring outcomes-based delivery for Run-the-Bank (RTB) projects.
The individual will also contribute to the wider change portfolio activities (EMEA and International). This work can include initiative shaping and mobilisation, requirements-analysis-design, change impact and business change delivery support, communications,and supporting regional delivery on global/enterprise projects /programmes.
Whilst we don't expect this individual to be a regulatory change expert, the individual will be expected to support the business in key activities such as impact assessment and implementation on regulatory issues.
This individual will need to form working partnerships with the key support functions, especially HR, Compliance, Legal, Controls, Technology, Finance, Risk and Operations.
Five plus years of working knowledge and experience of change in Corporate Investment Banking, especially BCM&CRE is essential, and consulting experience facing CIB (BCM&CRE) would also be considered.
**In this role, you will**:
As a Business Change Analyst covering EMEA (CIB - BCM&CRE) and supporting International:

- Deliver day to day support for change planning and change management efforts - book of change work will comprise of business growth, business improvement, LoB Op Model change & alignment, and regulatory initiatives.
- Manage specific RTB projects end-2-end, which typically fall in two categories; business improvement and business change, where the distinction between the two are in the scale/magnitude of the change and span of geography. The latter (business change)needing to address front-to-back aspects of the LoB(s)'s operating model, associated process value chain, and whether change delivery would take greater than 3-6 months delivery sprints.
- Support RTB and wider/larger change the bank projects to engage the business and other key stakeholders effectively to deliver change, develop supporting communication plans where required, and instrumental in business enablement/readiness and implementation.
- Involvement in key workstreams of larger (potentially multi-year) projects/programmes impacting the international regions in line with existing governance structures in region and across International, and in line with the Enterprise Change Management policiesand procedures.
- Partner with key stakeholders across CIB EMEA, specifically with BCM&CRE COOs and Markets Change team in relation to Enterprise and Internationally driven change that impacts the region.
- Ensure all changes are sustainable and effectively embedded into business as usual.
- Preliminary analysis to determine the most appropriate solution to achieve strategic goals, through detailed analysis of the business need, feasibility studies, benchmark/trade-off analysis, and development of high-level business requirements.
- Working with end users, testers, to help develop use cases and analyse defects to support fixes and enhancements when assigned to larger change projects.
- Creation and execution of test scripts to ensure configuration, system and process changes are in line with documented requirements when assigned to larger change projects.
- Effective provision of training to help user and teams to embed and operate the changes (process, people, data, tech) and to help overcome barriers to change.
- Contributing to preparation of project cost and timeline, and specific role-based considerations.
- Partner with key stakeholders to achieve signoffs and approvals when required.
- Support analysis and decision making with a specific focus on both LoB and region-specific impacts associated with new initiatives, projects, changes to policies, procedures, and processes.
- Attend and present at regional operating committees, project/programme steering committees, as well as leading workshops.
In addition to these functions, employees are required to carry out such other duties as may reasonably be required.
**Required Skills/Qualifications**: - Experience in managing change in a comparable financial institutions (BCM and CRE experience essential), and consulting in FS/CIBs would be desirable.
- Change mindset, with a track record of project delivery and change management, and knowledge approaches and methodologies to support effective change and transformation.
- Awareness and knowledge of financial services regulations in EMEA.
- Experience in developing and implementing strategic plans and roadmaps at an executive level.
- Strong knowledge of data and technology requirements.
- Experience in working within portfolio or complex programme management both Agile and Waterfall as well in a bi-modal approach.
- Experience in Business Process Modelling and Mapping, and Use Case Modelling and analysis, and developing working level procedure frameworks.
- Ability to manage multiple LoB managed initiatives (typically 3-6-month cycles) simultaneously.
- Self-motivated with the ability to work independently within a team structure.
- Ability to communicate effectively with colleagues and stakeholders of all levels of seniority, from different backgrounds and based in other (global) locations.Strong analytical skills: the role requires interpretation a

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