Detention Engagement Officer

5 days ago

London, United Kingdom RSR Public Safety Full time

RSR is a public safety & enterprise security recruitment specialist.

We assist public safety employers to find the right talent.

We assist all employers when they want to source public safety and enterprise security skills and experience.

RSR Public Safety are currently recruiting for Detention Engagement Officers in Heathrow (18) and Gatwick (16) paying £250 per day Umbrella.

**Job Summary**:
**Location**: Heathrow and Gatwick

**Contract**: until 30/06/2024

**Salary**: £250 per day Umbrella, £184.92 PAYE.

**Vacancies**:34 (18 Heathrow and 16 Gatwick)

**Vetting**:CTC or above.

**Main duties and responsibilities**
- Conduct face-to-face engagements with those in detention as required by caseworkers and management, this includes an initial induction engagement, service of paperwork, follow up engagements, Modern Slavery and associated assessments and Asylum Screening interviews. Officers will also discuss the options that residents have, including initiating referrals to returns schemes and building return plans, as well as outlining the consequences of non-compliance. Feeding back to caseworkers providing details and insight into resident mindset and behaviour. Recording all interactions on IT systems in an accurate and timely manner.
- Identify indicators of vulnerability, ensuring that they are recorded and managed in-line with existing policy and instructions, attending case conference meetings (multi-disciplinary telecom and local strategy meetings), ACDT reviews, immigration surgeries and resident consultative committee meetings as required.
- Providing case updates to residents at their request and managing your own portfolio of residents and associated workflow.
- Flagging contract issues appropriately and in a timely manner to line manager or Compliance team.
- Actively contribute towards the compiling of management reports.
- Line management of AO Support Officers as required.
- Other ad hoc administrative duties as required.
- Work closely with the Welfare Office within the immigration removal centre, dealing appropriately with any issues that arise. The Welfare Office is run by the service provider and is a key touch-point for people to raise any concerns they may have.
- Complete asylum screening interviews remotely, when required.
- You will require excellent interpersonal skills to deal with different, and sometimes difficult situations. Self-confidence, resilience, organisation skills and personal integrity are also required within this challenging environment of a busy desk with at times, a high volume of work.

RSR Public Safety is member of the Red Snapper Group.

The Red Snapper Recruitment Group is an equal opportunities employer.

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