Askhr Advisor

**AskHR Advisor**

Do you want to work in a team that supports one another and provides expert advice to colleagues business wide?

We’re looking for an AskHR Advisor to join us on a 9 month Fixed-Term basis to deliver just that

**The Opportunity**

Our AskHR Advisors are given the platform to directly help colleagues and senior stakeholders business wide with their questions and concerns, making a positive difference in their professional world through excellent customer service and the provision of relevant and concise information in a timely manner.

This rewarding role offers variety, keeping you on your toes and your work-day interesting. You never know what kind of questions or queries are likely to pop-up in our Live Chats - you could be answering a simple benefits question one minute and a complex policy issue the next.

If you’re passionate about a career within HR, our AskHR Advisor position provides the perfect platform to gain experience and exposure to general HR queries, policy, and practice.

**Pay, benefits and culture**

Alongside a competitive salary and a market-leading pension scheme, we offer a range of flexible benefits to support our people across all aspects of their lives.

Your rewards package includes a choice of benefits, such as electric vehicle leasing, enhanced parental leave, health insurance, discounts and employee pricing.

Flexible working means you can work from home (if you wish) and we’ll provide a suite of IT equipment to ensure that you can work remotely, comfortably and effectively.

One of our AskHR Advisors says “Within our AskHR team I feel I can be my authentic self, whatever form that takes on any given day. Our team always has a happy atmosphere which reinforces the supportive and motivating work environment. Learning and development are not just encouraged but are part of our culture; this has allowed me to take on new challenges with confidence and to stretch my abilities further than I thought possible all with the support of a truly fantastic team.”

At EDF, everyone’s welcome. We strive to create an inclusive and diverse environment where everyone has a voice and where you feel confident being yourself. We’re committed to equality, diversity and inclusion. We’d like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability and supporting social mobility.

We’ll value the difference you bring and offer opportunities for you to thrive and succeed.

**What you’ll be doing**

AskHR Advisors will work collaboratively with our wider Employee Services and HR teams as well as other key business stakeholders to ensure all enquiries are resolved efficiently and effectively.

**Who you are**

You’ll bring a personable, “can-do” attitude to your role as a AskHR Advisor, focusing on providing great customer service and support through clear and concise written and verbal communications. Ideally, you’ll have experience or be able to adapt to a virtual working environment with a large proportion of work taking place collaboratively in a digital world whilst working from home.

Your customer service skills will be second to none, and providing a tactful, personable, and informative service will come naturally to you.

**Location: Our AskHR Advisors work remotely**

**Join us and together we can help Britain achieve Net Zero.