Head of People Partnering

6 months ago


London, United Kingdom SmallWorld FS Full time

Here at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes.

Our employees are as diverse as our customer base and we value the sharing of skillsets and cultures that come with a truly international company present in several countries.

SmallWorld is one of the largest money transfer companies in the world. We have a network of over 253,000 pick-up locations and a global team of over 1000 people who are responsible for over 15 million worldwide transactions each year.

Are you passionate about working for a global company that celebrates differences? Do you want to empower people and families to support each other regardless of distance?

Then join us Let's make this big world into SmallWorld.

**Prime Accountabilities of the Role**:
The HR department is a vital function at the core of the business, being responsible for all employee related matters, including the recruitment and selection of staff, managing and administering all employment related matters, providing advice and guidance for staff to ensure compliance with necessary policy and legislation. The Head of People Partnering plays a critical role in delivering the HR plan for all staff. Working closely with the Senior Leadership Team to help shape and implement the HR workforce plan, drawing on their knowledge as a people professional, understanding of the business strategy and

**Main Responsibilities**:

- To develop, lead, communicate and deliver a HR workforce plan for the business, ensuring all HR operational activities link back to the Global Business Partnering Operating Model & Businesses Strategic Plan
- To work closely with all departments in assisting Senior Leadership team and Heads of Department and support managers to understand and implement policies and procedures, such as working conditions, performance management, succession planning, disciplinary procedures, absence management, equal opportunities and providing employment law advice
- To coordinate and supervise implementation of grievance, disciplinary and capability processes, welfare, absence assessments and policy implementation(s)
- To revise, introduce and implement policies and procedures in line with best HR practice and, as required by employment law, provide appropriate briefings to the Chief People Officer and the appropriate Leadership Teams
- To ensure all HR documentation is compliant with employment law
- To develop and implement the recruitment planning process, including developing systems to record information relating to organisation structures, workforce profiles, sickness absence statistics, and employee turnover
- To comply with Equal Opportunities Policy and to assist in the development of Equal Opportunities and Diversity Equity & Inclusion
- To comply and take the lead from a HR perspective with all Internal and External Audits and Risk Management Policies and legislation in the performance of the duties for the post
- To carry out any other reasonable duties within the function and responsibility for the post

**Key Areas of Responsibilities**:

- Employee Relations and Employment Legislation
- Manage employment relations matters to their successful conclusion
- Undertake and conduct grievance and disciplinary investigations, that require escalation from the HRBP's and act as an advisor at hearings when necessary
- Liaise with the legal advisors and solicitors as necessary in relation to complex employment/HR related matters
- Ensure employment contracts are kept up to date with current employment legislation
- Play an active role in strategic decision making, providing advice to the Senior Leadership Team
- Act as a role model, coach and mentor; inspiring with energy and enthusiasm
- Develop and manage an effective performance management strategy with supporting policies and procedures
- Overall responsibility for the talent management programme(s) appraisal systems for all support staff for the whole organisation
- To ensure we have adequate and robust employee relationships, processes and to mitigate grievances and employment tribunal claims (or geographical equivalents)

INDHP


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